Prediction Markets Operations Manager
Softconstruct is searching for a new player to join their team as a Prediction Markets Operations Manager.
This role involves brainstorming and launching prediction markets across diverse verticals, drafting clear market rules, and overseeing market resolution and payouts. The manager will collaborate with B2B partners to create bespoke markets and drive engagement mechanisms.
Key responsibilities include monitoring competitor offerings, staying ahead of viral trends, and monitoring key performance indicators. The role also requires working alongside risk and fraud teams, and collaborating with Product, Design, and Engineering teams to improve the trading interface and automation tools.
- Brainstorm and launch compelling, trendy, and engaging prediction markets across diverse verticals (e.g., current events, novelty, pop culture, esports, entertainment, tech, and custom partner themes).
- Draft clear market titles, precise resolution criteria, settlement rules, and operational terms to prevent ambiguity and ensure fair play.
- Continuously update, curate, and optimise the active platform layout to highlight high converting and trending prediction topics.
- Oversee market resolution and payouts, ensuring transparent, timely, and verified outcomes based on trusted primary sources.
- Collaborate with B2B partners, operators, and affiliates to create bespoke, co-branded prediction markets tailored to their specific audiences or campaigns.
- Drive engagement mechanisms (e.g., community polling, dynamic odds adjustments, viral market concepts) to ensure partners and players have an entertaining experience.
- Monitor competitor offerings, product features, UI/UX innovations, and pricing models across crypto, sportsbooks, and standalone prediction platforms (e.g., Polymarket, Kalshi, traditional sportsbooks' novelty sections).
- Stay ahead of viral social trends, news cycles, memes, and industry shifts to build real-time prediction markets before competitors.
- Monitor key performance indicators (KPIs) such as total trading volume, active users, margin/hold, liquidity, and settlement times.
- Work alongside risk and fraud teams to establish limits, manage exposure on custom events, and spot potential manipulation or abnormal betting activity.
- Collaborate with Product, Design, and Engineering teams to improve trading interface UX, automation tools, and automated market resolution pipelines.
- Carry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor code.
- Deep interest in pop culture, global current events, technology, internet culture, and novel entertainment formats (required).
- Ability to draft airtight market rules and analyze trading volume/margin data to optimize future offerings (required).
- Background in sports journalism, community management, content creation, or trading/sports platforms (preferred).
- Openness to continuous learning and adapting to new process improvements (required).
- Excellent written communication skills (English required) for writing clear market specs and engaging with internal partners and stakeholders (required).
- Adaptive, creative and UpToDate for many trends taking place globally (required).
SoftConstruct is a technology developer founded by the Badalyan brothers in 2010, working across a range of IT sectors. The company originated several market-leading brands, including BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken and FastShift, which together make up the wider SoftConstruct group. Its best-known product, BetConstruct, supplies online gaming and sports betting software and services to operators worldwide. SoftConstruct employs over 5,000 people across more than 10 trademarks and numerous offices, and is headquartered in Yerevan, Armenia.