Service Quality Control Specialist
CreedRoomz is looking for a Quality Control Specialist to join their team. The role involves ensuring compliance with company regulations and policies, monitoring work processes, and assessing employee alignment with established standards.
The successful candidate will analyze data related to quality control, prepare reports on quality assurance findings, and identify areas for improvement, recommending solutions as needed. This position requires a strong sense of responsibility, attention to detail, and the ability to evaluate objectively.
- Ensure compliance with company regulations and policies.
- Monitor work processes and assess employees alignment with established standards.
- Analyze data related to quality control.
- Prepare reports on quality assurance findings.
- Identify areas for improvement and recommend solutions.
- Perform other duties related to the position as needed.
- Higher education (required)
- At least 1 year of work experience in quality control/assurance or video surveillance (required)
- Strong sense of responsibility, attention to detail, and the ability to evaluate objectively (required)
- Teamwork skills (required)
- Proficiency in MS Office (required)
- Excellent knowledge of English and Russian languages (required)
- Experience in the online gaming industry (nice-to-have)
- Competitive salary
- Health insurance
- Training courses
- Social events, corporate parties
- 4 paid days off during the year
- Schedule: Mon-Friday 09:00-18:00/10:00-19:00
SoftConstruct is a technology developer founded by the Badalyan brothers in 2010, working across a range of IT sectors. The company originated several market-leading brands, including BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken and FastShift, which together make up the wider SoftConstruct group. Its best-known product, BetConstruct, supplies online gaming and sports betting software and services to operators worldwide. SoftConstruct employs over 5,000 people across more than 10 trademarks and numerous offices, and is headquartered in Yerevan, Armenia.