Traffic Risk Manager
SoftConstruct is looking for a Traffic Risk Manager for the VBET brand to oversee affiliate system operations and ensure the integrity of gaming traffic. The role involves monitoring affiliate activities, verifying data accuracy, and managing financial risks associated with partner payments and player registrations.
The successful candidate will work closely with the risk management team to identify fraudulent patterns and implement strategies to mitigate operational risks. This position requires a proactive approach to reporting findings and suggesting process improvements to maintain a secure betting environment.
- Review all Affiliate system operations and relevant sections, including the Dashboard, New Users, New Players, Affiliate Withdrawals, and Active Players to identify potential technical issues, verify data accuracy, and escalate any inconsistencies to the appropriate departments for resolution.
- Check payment requests of Affiliate partners, according to which the payment request is Approved/Rejected.
- Update the Withdraw Report, in case of problems (fraud case, Bad Traffic, etc.) taking appropriate actions in accordance with the work processes defined in the section.
- Check the Fix Fee Payments of Affiliate partners on the relevant platforms and approve/reject them.
- Study registered affiliate players in all regions to monitor the possible uncontrollable flow of players and detect possible Fraud Registrations.
- Check Umbrella/Login IP Report and compile relevant reports, processing Alerts generated by Umbrella.
- Check the accounts of new affiliates (New Users) registered and activated in the Affiliate system, study their Commission Plan.
- Cooperate with the risk management team to develop strategies to reduce operational and financial risks.
- Report risk findings to management and propose process improvement measures.
- Check Player Accounts, create relevant reports in case of detection of MultiAccount, Fraud registrations, or any other type of motivated traffic, as well as update existing reports, and transfer them to the relevant departments via JIRA requests to perform relevant actions with player accounts.
- Strong analytical skills with the ability to identify and combat violations (required)
- Knowledge of gaming regulations, compliance, and industry standards (required)
- Strong problem-solving abilities and critical thinking (required)
- Excellent communication skills for collaborating with teams and reporting to senior management (required)
- High attention to detail and accuracy (required)
- Solid understanding of Casino risk management strategies (required)
- Ability to lead and mentor junior risk management staff (required)
- Ability to act quickly and decisively under pressure (required)
- Strong teamwork skills and willingness to collaborate across departments (required)
- Competitive experience-based salary
- Performance bonus
- Coverage for the employee health insurance
- Upskilling and reskilling trainings
- Social events, corporate parties
SoftConstruct is a technology developer founded by the Badalyan brothers in 2010, working across a range of IT sectors. The company originated several market-leading brands, including BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken and FastShift, which together make up the wider SoftConstruct group. Its best-known product, BetConstruct, supplies online gaming and sports betting software and services to operators worldwide. SoftConstruct employs over 5,000 people across more than 10 trademarks and numerous offices, and is headquartered in Yerevan, Armenia.