HR Administration Team Lead
SOFTSWISS is hiring an HR Administration Team Lead to join its dynamic HR team. In this role, the lead will manage the team’s day-to-day work and oversee employment operations across service agreements, EOR contracts, and employment contracts in multiple countries. The position will help ensure that processes are accurate, timely, and well-documented, while identifying opportunities to improve their efficiency and reliability. The lead will work closely with Finance, employees, contractors, managers, and external service providers to support a consistent experience and resolve complex employment-related cases.
- Lead and coordinate the team’s employment operations, setting priorities and ensuring work is accurate, timely, and well-documented.
- Support and review existing processes, identify gaps and opportunities for improvement, and implement practical changes that strengthen efficiency, consistency, and control.
- Oversee contract administration from preparation and execution through updates and offboarding, across service agreements, EOR contracts, and employment contracts, coordinating employment-related relocation processes as well.
- Coordinate payroll inputs and recurring employment processes, including time and absence records, timesheets, leave balances and employee lifecycle changes.
- Ensure employment records, documentation and HR system data are accurate and up to date.
- Coordinate employment operations across countries and legal entities, working with external providers on local requirements and employee changes.
- Advise employees and internal teams on employment arrangements, processes, policies, systems and documentation, involving external providers when needed.
- Guide the team through complex cases and questions that require investigation, clarification or approval.
- At least 4 years of experience in HR Operations, Employment Operations, payroll administration, or a related field (required)
- At least 1–2 years of experience leading a team or coordinating operational processes (required)
- Practical knowledge of employment contracts, EOR contracts, and service agreements, including how their administration differs (required)
- Experience coordinating employment processes across multiple countries or legal entities, including work with external providers (required)
- A track record of improving operational processes, with the ability to spot issues, prioritize changes, and follow through on implementation (required)
- Familiarity with HRIS and ERP systems (required)
- Strong organizational skills and attention to detail, with confidence managing recurring deadlines and sensitive documentation (required)
- Clear communication skills and the ability to guide colleagues, explain processes and handle complex cases thoughtfully (required)
- Confidence working cross-functionally with Finance, employees, contractors, managers and external providers (required)
- Professional English and Russian for day-to-day written and verbal communication (required)
- Basic Excel skills, including lookup functions (e.g., VLOOKUP or XLOOKUP) (required)
- Experience with HiBob and 1C (nice-to-have)
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events
SOFTSWISS is a global tech expert with over 15 years of experience in providing innovative iGaming solutions. The company offers comprehensive software for online casinos, sports betting, and affiliate management. To expand its global presence, in 2024, SOFTSWISS acquired Turfsport, a leading South African betting software provider, and a significant stake in Ously Games GmbH, the company behind the fastest-growing European social casino, SpinArena.net. Additionally, the company appointed Formula 1 legend Rubens Barrichello as Non-Executive Director in Latin America, focusing on Brazil's growing market. SOFTSWISS is committed to transforming the iGaming and entertainment industry for the better through tech innovations. The Team helps operators and providers establish enduring partnerships by building profitable and scalable businesses.