Employee Relations Lead
As the Employee Relations Lead, you will play a pivotal role in shaping and embedding Sportsbet’s employee relations strategy, frameworks, and governance. Reporting to the Head of People Compliance & Employee Relations, this newly created role combines strategic ER leadership with hands-on case management, ensuring a consistent, compliant, and solutions-focused approach across the business.
Partnering closely with People & Culture Business Partners and business leaders, you will provide expert guidance on complex employee matters while driving the development of scalable ER policies, processes, and capability uplift initiatives.
- Provide expert advice and support on complex employee relations matters, including workplace investigations, grievances, misconduct, performance management, employment disputes, and ill or injured employee cases.
- Design, develop, and implement employee relations frameworks, policies, processes, and governance mechanisms that support compliance and business objectives.
- Partner with People & Culture teams and leaders to proactively identify, manage, and mitigate employee relations risks across the organisation.
- Lead continuous improvement initiatives that enhance ER processes, tools, reporting, and compliance practices.
- Deliver coaching, training, and capability-building programs that strengthen leadership confidence and employee relations best practice across the business.
- Extensive experience in employee relations, workplace relations, or a related People & Culture discipline, including management of complex and high-risk cases (required).
- Strong knowledge of Australian employment legislation, industrial relations frameworks, workplace investigations, and compliance requirements (required).
- Demonstrated experience developing and implementing employee relations frameworks, policies, processes, and governance structures (required).
- Proven ability to coach leaders and HR professionals on employee relations matters, performance management, and best-practice interventions (required).
- Strong analytical, communication, and stakeholder management skills, with the ability to influence outcomes and provide practical, commercially balanced advice (required).
- Competitive salary and generous performance-based bonus for permanent staff members.
- 25 days annual leave.
- Hybrid working policy (Monday and Friday from home) and a $1,050 home office allowance for new starters.
- Industry leading Parental Leave support program with 26 weeks paid leave for Primary Carers and no wait time.
- Progressive return to work benefit for the first 6 months back: come back for 3 days, get paid for 4; come back for 4 days, get paid for 5.
- Hack Days - where creativity and collaborative ideas lead to exciting new ideas and projects for customers.
- Access to outstanding career development programs, including expert-led internal training and external learning opportunities (staff allowance for personal development).
- Weekly concierge service including free massages and nail appointments – all onsite in our Melbourne office!
- Free breakfast, daily fresh fruit and weekly rotating socials, from Thursday office drinks to fun team events.
- End of trip facilities with onsite table tennis and pool tables.
- Discounted health insurance and free flu jabs yearly.
Sportsbet is a leading Australian online wagering operator and part of Flutter Entertainment. It serves more than 2.4 million customers through a customer-first, insight-driven approach, helping Australians engage with racing and sporting events. The company employs more than 1,300 people across Melbourne, Sydney and Darwin, with over half working in technology and data. As a market leader, Sportsbet emphasises corporate and social responsibility, customer safety and high industry standards, and is headquartered in Melbourne.