Site Reliability Engineer
Sporty Group is seeking a Site Reliability Engineer to join a team of DevOps and DBA professionals. The role focuses on improving existing infrastructure and processes across the countries where Sporty Group is deployed, as well as streamlining processes to deploy to new countries in the future.
The successful candidate will continuously improve Kubernetes platform stability and efficiency, with a focus on optimising resource utilisation, reducing costs, and streamlining environment provisioning through GitOps-first practices. They will monitor and maintain cloud infrastructure through autoscaling, alerting pipelines, and Grafana dashboards covering metrics, logs, traces, and real user monitoring (RUM).
This role involves owning weekday on-call operations, triaging and responding to production incidents, performing root cause analysis, and driving post-incident reviews. The engineer will design and manage alert pipelines to ensure actionable signal quality, with attention to preventing alert fatigue, waterfall alerting, and notification flooding. They will define and maintain SLIs and SLOs for critical services, and use them to drive reliability improvements and on-call prioritisation. The role also includes taking ownership and responsibility for cloud operation activities, liaising with external security agencies for annual audits, performing internal security sweeps, and aiding in reconfiguring existing architecture to allow for rapid deployments to new countries. Mentoring less experienced team members is also a key aspect of this position.
- Improve existing infrastructure and processes across the countries Sporty Group is deployed in, and streamline processes to deploy to new countries.
- Continuously improve Kubernetes platform stability and efficiency, optimising resource utilisation, reducing costs, and streamlining environment provisioning through GitOps-first practices.
- Monitor and maintain cloud infrastructure through autoscaling, alerting pipelines, and Grafana dashboards covering metrics, logs, traces, and real user monitoring (RUM).
- Own weekday on-call operations, triaging and responding to production incidents, performing root cause analysis, and driving post-incident reviews.
- Design and manage alert pipelines to ensure actionable signal quality, preventing alert fatigue, waterfall alerting, and notification flooding.
- Define and maintain SLIs and SLOs for critical services, using them to drive reliability improvements and on-call prioritisation.
- Take ownership and responsibility for cloud operation activities.
- Liaise with external security agencies for annual audits and perform internal security sweeps.
- Aid in reconfiguring existing architecture to allow for rapid deployments to new countries.
- Mentor less experienced team members.
- 3+ years DevOps / SRE / platform engineering experience (required).
- Must be based in Europe (required).
- Experience independently leading the planning and deployment of a project (required).
- Experienced with cloud platforms, especially AWS (required).
- Strong understanding of Kubernetes and container orchestration, with experience in EKS and GitOps tooling such as ArgoCD and Helm being highly valued (required).
- Experience with Infrastructure-as-Code, particularly Terraform (required).
- Proficiency in scripting and automation with Bash, Python, or Golang (required).
- Experience with Rust is a plus (nice-to-have).
- Hands-on experience with observability stacks covering metrics, logs, distributed traces, and profiling, for example Prometheus, Loki, Tempo, Pyroscope, and OpenTelemetry (required).
- Experience with real user monitoring (RUM), with familiarity in Grafana Faro or OpenTelemetry SDK instrumentation being a plus (nice-to-have).
- Proven on-call and incident response experience, comfortable triaging production issues under pressure, leading post-mortems, and driving follow-up actions (required).
- Ability to design and maintain alert frameworks that minimise noise, prevent alert fatigue, and avoid waterfall alerting patterns (required).
- Experience defining SLIs and SLOs and using them to inform reliability work (required).
- Familiarity with service mesh concepts is a plus, as Sporty Group is actively evaluating Cilium-based service mesh in non-production environments (nice-to-have).
- Solid networking knowledge, especially the TCP / IP stack and HTTP protocol (required).
- Experience handling high HTTP request volumes and designing systems for high availability and high traffic environments (required).
- A strong understanding of cache, including CDN, HTTP cache, Redis / Memcached (required).
- Excellent troubleshooting skills, including Linux OS issue diagnosis and OS parameter optimisation (required).
- JVM optimisation would be highly advantageous (nice-to-have).
- A competitive salary
- Individual performance based bonuses every quarter
- 28 days paid annual leave
- Core working hours are 10am-3pm in your local time zone with flexibility outside of this
- Referral bonuses & flash bonuses
- Top of the line equipment
- Annual company retreats
Sporty Group is a sports technology company whose brands include SportyBet, a mobile-first sportsbook licensed in Nigeria, Ghana, Kenya, Zambia, Tanzania and Uganda, alongside the Sporty.com app and the SportyTV broadcast service in Nigeria. SportyBet has sponsorship partnerships with Real Madrid and Manchester City. The group hires across Europe, Latin America and Asia, and many of its technology and product roles are remote.