Product Design Manager - Manage & Transact

Super Technologies is looking for a Design Manager to join its Product Design team and own the design direction for the Manage & Transact area. In this role, the successful candidate will lead a team of product designers working on the core transactional experiences that sit at the heart of the Super Technologies product - account management, deposits and withdrawals, transaction history, identity and verification flows.

These are high-stakes, high-frequency touchpoints that directly affect customer trust, retention, and commercial performance.

• Lead, manage and develop a team of product designers working across the Manage & Transact area.
• Set the design direction and quality bar for account, payment, identity, and transactional experiences across web and native platforms.
• Build a high-performing team - run regular 1:1s, set clear expectations, give direct feedback, support each designer's growth and career development, and drive programmes to close capability gaps through systems and rituals that raise the team's collective capability.
• Own discovery and strategy for your area - frame the right problems, challenge the scope when needed, and build conviction around the design direction with cross-functional leadership partners.
• Collaborate closely with senior Product, Engineering, Data, Research and Compliance stakeholders; manage up effectively, create clear escalation paths when needed, and champion responsible gaming and regulatory design standards - ensuring design decisions are compliant, considered and in the customer's interest.
• Drive design consistency and quality across multiple product teams; monitor output, identify systemic issues before they compound, and build cases for design improvements that connect design outcomes to business performance.
• Establish strong AI working practices within your team, including prompting standards, output-review norms and responsible use in high-stakes transactional contexts.
• Contribute to Super Technologies' broader design culture through hiring, process improvements, external presence, and by defining what great design leadership looks like.

• Proven experience leading and developing product design teams, with a strong track record of both team health and design output (required).
• Deep product design experience, with a portfolio demonstrating end-to-end design thinking across complex, high-stakes digital products (required).
• Experience owning design strategy for a product area - not just executing, but framing problems, shaping roadmaps, and influencing direction at a leadership level (required).
• Strong commercial awareness - ability to link design decisions to business outcomes, build investment cases, and take ownership of team-level results (required).
• Excellent stakeholder management and communication skills, comfortable influencing at exec level, navigating conflicting priorities, and aligning cross-functional partners across large organisations (required).
• Strong experience designing transactional, financial or identity-related digital experiences, with a deep understanding of trust signals, error handling, edge cases and compliance constraints (required).
• A high bar for craft - opinionated on what great visual and interaction design looks like, and able to push quality across a team without doing all the work yourself (required).
• Experience designing for regulated industries and an understanding of how to balance regulatory requirements with a great customer experience (required).
• Ability to operate autonomously on highly ambiguous projects, make decisive progress and generate momentum for those around you (required).
• Experience defining and monitoring success metrics, with comfort using data and research to update product strategy and mentor others on data-driven design (required).
• A direct, constructive feedback style and ability to foster a culture of honest, high-quality critique across a team (required).
• Ability to step in as a hands-on designer when needed - to unblock the team, model quality, or tackle a particularly complex problem - whilst keeping primary focus on leading through others (required).
• Expert proficiency in Figma (required).
• Strong English language skills, both written and verbal (required).
• Experience designing payments, deposits, withdrawals, identity verification or account management products (nice-to-have).
• Experience working in sports betting, gaming, or another regulated financial or consumer industry (nice-to-have).
• Experience with design systems - contributing to or evolving shared component libraries and design tokens (nice-to-have).
• Experience with experimentation, A/B testing or conversion optimisation in transactional flows (nice-to-have).
• Experience using AI tools in the design process effectively and responsibly, including in high-stakes or regulated contexts (nice-to-have).
• Track record of developing senior designers or other design managers (nice-to-have).

• Medical / Health Insurance
• Open Annual Leave
• Employee Assistance Programme
• Training & Learning Development
• Additional benefits vary by country and will be shared during the hiring process.

Superbet, which operates under the Super Technologies banner, is a multinational sports betting and gaming group founded in 2008 in Romania by Sacha Dragic. Headquartered in Bucharest, it began with retail betting shops and has grown into one of the leading omni-channel betting operators in Central and Eastern Europe, with a strong focus on digital products. The group employs more than 5,000 people and operates across around a dozen European markets as well as Brazil. Its offices span Romania, Poland, Serbia, the UK, the Netherlands, Belgium, Spain, Croatia, Brazil, Malta and Gibraltar.

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