Product Designer Multichannel
Super's Multichannel design team is looking for a Product Designer to help shape the experiences that power Super's retail presence. In this role, you will work across a wide range of touchpoints-from self-service betting terminals and digital displays in shops, to the internal tools retail staff use every day, to the mobile app relied on in-store.
You will work closely with senior designers, Product Managers, Engineers, and retail operations teams to contribute to clear, functional, and well-crafted experiences across all of these channels.
- Contribute to the design of customer-facing experiences across Super's retail touchpoints - self-service betting terminals (SSBTs), in-shop TV displays, mobile apps, and print.
- Contribute to the design of internal tools used by Super's retail staff, helping make them clear, efficient, and easy to use in a fast-paced shop environment.
- Create well-organised, clean design files using established design systems and following Super's visual guidelines.
- Design individual screens and flows, exploring different solutions and weighing the pros and cons of each approach.
- Share work early and often to gather feedback, and incorporate it quickly and constructively.
- Contribute to QA by reviewing implemented designs and flagging issues with the support of senior designers and engineering counterparts.
- Build awareness of retail customers and staff users - understand their context, environment, and needs, and bring that understanding into your design work.
- Use AI tools consistently to support everyday design tasks, including research synthesis, copy variants, and ideation, developing a reliable and responsible practice over time.
- Some product design experience, through work, internships, or strong personal projects, with a portfolio demonstrating early design thinking and an eye for quality. (required)
- A working understanding of design fundamentals - layout, hierarchy, typography, colour, and interaction patterns. (required)
- Familiarity with designing for different screen sizes and contexts, and openness to learning new form factors such as terminals and large displays. (required)
- Working proficiency in Figma. (required)
- A good understanding of design system principles - knowing what a design system is, when and how to use it, and keeping files clean and well-documented. (required)
- Awareness of accessibility basics, including contrast, touch targets, and readability, with a genuine interest in designing inclusively. (required)
- A strong growth mindset - actively seeks feedback, acts on it quickly, and shows consistent curiosity about design and the industry. (required)
- Good communication within a team - shares progress regularly, explains design decisions clearly, and keeps the team aligned. (required)
- Reliability and ownership - follows through on commitments and takes responsibility for work from start to finish. (required)
- Emerging use of AI tools in the design process, with developing good habits around prompting and output review. (required)
- Experience designing for physical or non-standard digital surfaces - kiosks, terminals, large displays, print, or similar. (nice-to-have)
- Experience designing internal or operational tools for frontline staff. (nice-to-have)
- Exposure to the retail, hospitality, betting, or gaming industry. (nice-to-have)
- Experience with or interest in print design and brand guidelines. (nice-to-have)
- Basic experience with motion design or animated content for digital displays. (nice-to-have)
- Familiarity with responsible gambling design considerations. (nice-to-have)
- Medical / Health Insurance
- Open Annual Leave
- Employee Assistance Programme
- Training & Learning Development
Superbet, which operates under the Super Technologies banner, is a multinational sports betting and gaming group founded in 2008 in Romania by Sacha Dragic. Headquartered in Bucharest, it began with retail betting shops and has grown into one of the leading omni-channel betting operators in Central and Eastern Europe, with a strong focus on digital products. The group employs more than 5,000 people and operates across around a dozen European markets as well as Brazil. Its offices span Romania, Poland, Serbia, the UK, the Netherlands, Belgium, Spain, Croatia, Brazil, Malta and Gibraltar.