HR Services Analyst
William Hill is looking for a detail-oriented HR professional with strong payroll experience and a passion for delivering exceptional employee support. This role plays a critical part in ensuring accurate payroll administration while supporting key HR operations across the employee lifecycle.
The successful candidate will be responsible for maintaining employee records and data integrity within the HRIS, supporting onboarding, employee movements, and offboarding processes. They will also respond to employee inquiries and provide first-line support for payroll, benefits, HRIS, and HR administration matters, managing People Operations tickets and service requests within established service levels.
- Own and execute end-to-end payroll processing, ensuring accuracy, compliance, and timely delivery.
- Administer employee benefits, government-mandated contributions, and payroll-related transactions.
- Maintain employee records and data integrity within the HRIS.
- Support onboarding, employee movements, and offboarding processes.
- Respond to employee inquiries and provide first-line support for payroll, benefits, HRIS, and HR administration matters.
- Manage People Operations tickets and service requests within established service levels.
- Prepare payroll reports, reconciliations, audits, and compliance-related documentation.
- Collaborate with Finance and other stakeholders to ensure smooth People Operations service delivery.
- 3 to 5 years of experience in Payroll Administration, HR Operations, Shared Services, or People Operations (required).
- Strong understanding of payroll processes, statutory compliance, taxes, and government contributions (required).
- Hands-on experience with HRIS platforms and employee data management (required).
- Excellent attention to detail, analytical, and problem-solving skills (required).
- Strong customer service mindset with the ability to handle employee inquiries professionally (required).
- Ability to manage multiple priorities while maintaining high levels of accuracy and confidentiality (required).
- Competitive salary and bonus schemes.
- Hybrid working: Employees can work from home up to 50% of the time, with 50% of office time built in for collaborative team time.
- Paid Time Off (Service incentive leave): Entitled to 30 days leave on an annual basis, and an extra day for your birthday.
- Health & wellbeing: Tools and services to help support well-being, including support with mental health and financial education.
- Healthcare: Comprehensive healthcare benefits.
William Hill is one of the UK's best-known bookmakers, founded by its namesake in 1934 taking bets around Birmingham. It has since grown into an international, multi-brand betting and gaming business spanning online and retail. The company is now part of evoke plc (formerly 888 Holdings), one of the world's leading online betting and gaming groups. Headquartered in London, William Hill operates sports betting and gaming products across multiple markets.