P2P Tower Lead
As the P2P Tower Lead in William Hill's Shared Service Centre, the role involves overseeing and managing the entire procure-to-pay process. The P2P Global Process owner will lead a team of P2P specialists, ensure efficient procurement operations, and foster collaboration with key internal stakeholders such as senior Finance leadership, operational management and procurement, and key external stakeholders, principally suppliers when disputes are escalated. Expertise in P2P processes, leadership skills, and a commitment to process improvement will contribute to the success of the finance function.
- Oversight of team performance to SLA’s and/or other objectives.
- Monitoring of SLA’s, projects, process improvements and tasks assigned to the team.
- Provide guidance to the SSC team to ensure transactional concerns are properly dealt with.
- Analyze and develop corrective action plans when objectives are not met.
- Manage internal controls to adhere with the company policies and requirements.
- Ensure delivery of financial reports, oversee regulatory compliance, and manage recurring audit.
- Ensure timely reviews of the real accounts of companies assigned to the team and closure of outstanding reconciling.
- Manage external and internal audits as required by the management.
- Manage regulatory compliance of assigned companies with collaboration with the Group Tax.
- Close coordination with the Centre of Excellence group to ensure delivery of period end closing and reports.
- Provide guidance and assessment of team managers or colleagues.
- Regular assessments or appraisal of the team managers or members performance.
- Meets with direct reports on a weekly basis to discuss performance and provide coaching on areas of opportunity or success (1:1s).
- Ensure understanding of the expected behaviors and act as a role model to others.
- Collaborate with various teams and business leaders.
- Act as the key point of escalation for issues/concerns of the business leaders.
- Work to achieve a balanced resolution on identified concerns and company policies and government compliance.
- Design and implementation, if necessary, of business continuity plans.
- Pro-active communication on planned initiatives with the stakeholders.
- Maintain staffing levels; recruits, select and hire colleagues to maintain a high-performance culture.
- Set strategies for associated training/development.
- Certified Public Accountant (required)
- 5+ years in a Shared Service or BPO Industry; experience in an Audit Firm is an advantage (required)
- 7+ years in Supervisory or Managerial role overseeing accounting operations (required)
- Project Management experience in consolidation and system / process migration / improvements (required)
- Knowledgeable in using JDE, Service Now, Oracle or other accounting software (required)
- Excellent communication skills, both verbal and written (required)
- Competitive salary and bonus schemes.
- Hybrid working: Employees can work from home up to 40% of the time with 60% of office time built in.
- 30 days leave on an annual basis, and an extra day for your birthday.
- Tools and services to help support well-being, including support with mental health and financial education.
- Comprehensive healthcare benefits.
William Hill is one of the UK's best-known bookmakers, founded by its namesake in 1934 taking bets around Birmingham. It has since grown into an international, multi-brand betting and gaming business spanning online and retail. The company is now part of evoke plc (formerly 888 Holdings), one of the world's leading online betting and gaming groups. Headquartered in London, William Hill operates sports betting and gaming products across multiple markets.