Principal Cloud Engineer
William Hill is seeking an experienced Principal Cloud Engineer to provide technical leadership across its cloud and infrastructure environments. This is a senior, hands-on engineering role responsible for designing resilient platforms, solving complex technical challenges, and helping shape the organisation’s cloud engineering strategy.
The successful candidate will work across cloud, on-premises, and hybrid environments, partnering closely with engineering, architecture, cybersecurity, operations, and governance teams. The role requires broad infrastructure expertise, strong production experience, and the ability to turn complex business and regulatory requirements into secure, scalable, and reliable technical solutions.
- Lead the design and evolution of secure, scalable, resilient, and highly available cloud and infrastructure solutions.
- Provide technical leadership for AWS, Kubernetes, VMware, operating systems, networking, storage, and hybrid infrastructure.
- Design and implement infrastructure using Infrastructure as Code principles and tools.
- Solve complex technical issues across cloud platforms, infrastructure services, applications, and production environments.
- Produce clear technical designs, architecture documents, implementation plans, and operational documentation.
- Improve deployment processes and support the adoption of reliable CI/CD practices.
- Strengthen monitoring, logging, alerting, observability, capacity management, and operational readiness.
- Support and improve business-critical production systems, including incident response, root-cause analysis, and problem prevention.
- Identify opportunities to automate infrastructure provisioning, configuration, deployment, and operational processes.
- Use AI-assisted engineering tools responsibly to improve productivity, troubleshooting, documentation, and automation.
- Lead technical discussions, design reviews, and decision-making across multiple teams.
- Communicate complex technical topics clearly to senior management and non-technical stakeholders.
- Collaborate closely with cybersecurity, enterprise architecture, application engineering, compliance, and operations teams.
- Mentor engineers and raise technical standards across the cloud engineering function.
- Evaluate emerging technologies and recommend solutions aligned with business, security, operational, and regulatory requirements.
- Extensive experience designing, implementing, and operating enterprise-scale cloud and infrastructure platforms (required).
- Strong hands-on experience with AWS services and cloud architecture (required).
- Deep knowledge of Kubernetes and containerized production environments (required).
- Strong experience with Infrastructure as Code and infrastructure automation (required).
- Broad understanding of IT infrastructure, including networking, storage, compute, virtualization, and security fundamentals (required).
- Strong administration and troubleshooting experience across both Windows and Linux operating systems (required).
- Experience with VMware and hybrid cloud environments (required).
- Good understanding of application deployment processes and CI/CD pipelines (required).
- Strong knowledge of monitoring, logging, alerting, and observability practices (required).
- Proven experience operating highly available, business-critical production systems (required).
- Experience working in large, complex, and highly regulated enterprise environments (required).
- Demonstrated ability to diagnose and resolve complex, cross-platform technical issues (required).
- Experience designing solutions for reliability, scalability, security, performance, and disaster recovery (required).
- Ability to use modern AI tools effectively and responsibly as part of engineering workflows (required).
- Strong technical documentation skills and the ability to communicate architectural decisions clearly (required).
- Professional proficiency in English (required).
- Industry-leading maternity and paternity leave and paid time off for caring responsibilities.
- Discounts at a range of high-street retailers.
- Financial compensation, pension, and bonus schemes.
- Health and wellbeing support, including mental health resources, financial education, gym discounts, and a cycle to work scheme.
- Hybrid working model with up to 80% remote work.
William Hill is one of the UK's best-known bookmakers, founded by its namesake in 1934 taking bets around Birmingham. It has since grown into an international, multi-brand betting and gaming business spanning online and retail. The company is now part of evoke plc (formerly 888 Holdings), one of the world's leading online betting and gaming groups. Headquartered in London, William Hill operates sports betting and gaming products across multiple markets.