Procurement Specialist
William Hill is seeking a Procurement Specialist to join the Manila Finance Shared Service Center. This role focuses on managing procurement operations, leading local sourcing activities, and driving process improvements to ensure efficiency and compliance across the organisation.
The successful candidate will act as a key point of contact for procurement issues, manage supplier relationships, and provide analytical insights through reporting and dashboard development. The position requires a professional capable of balancing operational tasks with strategic sourcing initiatives while collaborating with cross-functional teams.
- Act as the escalation point for complex PR, PO, invoice matching, and procurement process issues.
- Resolve aging invoice cases by coordinating with stakeholders to address missing POs, goods receipts, or approval issues.
- Monitor service levels, backlog, transaction quality, and operational performance.
- Develop and maintain dashboards and reports covering procurement KPIs, SLA performance, invoice aging, and sourcing activities.
- Analyze trends and identify opportunities to improve efficiency, compliance, and service delivery.
- Review purchasing requirements and clarify business needs with stakeholders.
- Lead local sourcing activities, including supplier assessment, bid evaluation, commercial negotiations, and award recommendations.
- Evaluate suppliers based on cost, quality, delivery, service, and risk considerations.
- Maintain sourcing documentation and ensure compliance with procurement policies and approval requirements.
- Partner with business leaders, Finance teams, Procurement teams, and suppliers to deliver procurement solutions.
- Provide guidance and updates on procurement requests, sourcing activities, and issue resolution.
- Identify and escalate discrepancies between contracts, approved terms, and procurement transactions.
- Contribute to process improvements, controls, and standard operating procedures.
- Identify opportunities for automation, efficiency gains, and stronger governance.
- Support service transitions and operational readiness activities.
- Bachelor’s degree in Business, Finance, Supply Chain, Procurement, or a related field (preferred).
- 3-5 years of experience in Procurement, Procure-to-Pay (P2P), Shared Services, or a related function (required).
- Proven experience managing sourcing activities, including RFQs/RFPs, supplier evaluations, commercial negotiations, and recommendation of awarded suppliers (required).
- Strong hands-on experience with PR/PO processes, invoice resolution, SLA management, service delivery, and cross-functional stakeholder coordination (required).
- Experience developing operational reports, dashboards, and performance insights to support business decision-making (required).
- Demonstrated ability to provide subject matter expertise, quality assurance, process guidance, and coaching to colleagues and stakeholders (required).
- Strong knowledge of procurement and purchasing processes (required).
- Supply chain knowledge (nice-to-have).
- Proficiency in Oracle Fusion and procurement-related systems (required).
- Excellent verbal and written communication skills with strong stakeholder management capabilities (required).
- Proven negotiation skills with a track record of achieving commercial value, savings, and successful issue resolution (required).
- Strong analytical skills with the ability to interpret data and identify trends and improvement opportunities (required).
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint (required).
- Problem-solving and decision-making skills (required).
- Stakeholder engagement and collaboration skills (required).
- Commercial acumen and negotiation skills (required).
- Process improvement and continuous improvement mindset (required).
- Attention to detail and commitment to quality (required).
- Ability to manage multiple priorities in a fast-paced environment (required).
- Competitive salary and bonus schemes.
- Hybrid working model with up to 50% work from home.
- 30 days of annual leave plus an extra day for your birthday.
- Tools and services to support mental health and financial education.
- Comprehensive healthcare benefits.
William Hill is one of the UK's best-known bookmakers, founded by its namesake in 1934 taking bets around Birmingham. It has since grown into an international, multi-brand betting and gaming business spanning online and retail. The company is now part of evoke plc (formerly 888 Holdings), one of the world's leading online betting and gaming groups. Headquartered in London, William Hill operates sports betting and gaming products across multiple markets.