Reconciliation Process Support Specialist
The Reconciliation Process Support Specialist provides support to colleagues on the use and development of the evoke reconciliation platform and ensures that technical challenges are addressed the soonest possible time. This role will also drive process automation and improvements that will enable the Finance Shared Service Delivery teams perform streamlined based activities and reporting to the stakeholders.
- Set up, maintain, and manage the reconciliation platform, including user accounts, roles, permissions, and security settings.
- Configure reconciliation rules, matching criteria, exception workflows, and approval processes according to business requirements.
- Schedule data imports and reconciliation runs, and monitor system performance.
- Investigate and resolve "breaks" or discrepancies identified by rules engine.
- Act as a point of escalation for user support related to platform issues.
- Provide training and guidance to reconciliation analysts and other finance users.
- Coordinate data feeds from source systems (e.g., Openbet, NTS, bank statements and etc) into Accurate.
- Assist with technical integration issues and support IT teams in troubleshooting connectivity and data import errors.
- Maintain scripting, rules logic, and mappings for reconciliation jobs.
- Identify opportunities to automate manual tasks, optimize matching logic, and improve reconciliation accuracy.
- Participate in projects to enhance reconciliation coverage, reduce exceptions, and shorten close cycles.
- Recommend best practices and standardization across reconciliation types and business units.
- Help streamline documentation of reconciliation policies and standard operating procedures.
- Bachelor’s degree in Data Accounting, Finance, Information Systems, or related field (required).
- At least 1 to 2 years of experience in Reconciliation role utilizing a reconciliation platform (Accurate) (required).
- 5+ years experience in the field of Accounting or Finance (required).
- Experience in using financial management systems (e.g Oracle, SAP, JDE) is an advantage (preferred).
- Strong understanding of banking and cash management processes (required).
- Competitive salary and bonus schemes.
- Hybrid working model with up to 50% work from home.
- 30 days of annual leave plus an extra day for your birthday.
- Tools and services to support mental health and financial education.
- Comprehensive healthcare benefits.
William Hill is one of the UK's best-known bookmakers, founded by its namesake in 1934 taking bets around Birmingham. It has since grown into an international, multi-brand betting and gaming business spanning online and retail. The company is now part of evoke plc (formerly 888 Holdings), one of the world's leading online betting and gaming groups. Headquartered in London, William Hill operates sports betting and gaming products across multiple markets.