Risk and Controls Manager
This role is part of the 2nd line Group Enterprise Risk Management (ERM) function. The position is responsible for developing, implementing, and maintaining a robust risk and control framework to ensure the integrity of financial reporting, safeguard assets, and ensure compliance with applicable laws and regulations.
This role involves reviewing the organisation’s risk management processes, collaborating with various departments to establish effective controls, and promoting a culture of accountability and transparency. The role requires the ability to engage confidently with internal and external stakeholders at a senior level.
- Play a critical role in the development of the enterprise risk management framework, ensuring the approach meets our legal and regulatory requirements and is aligned to industry standards while driving value for the business.
- Business partner with the Executives, Business Leaders and Risk Champions to ensure that the ERM framework is implemented consistently across the business, thereby fostering a strong risk-aware culture across the organisation.
- Support and hold business risk owners to account, ensuring that the risk lifecycle is implemented consistently (identification, assessment, mitigation and monitoring), and that evoke risk registers are a living, breathing tool to enable robust decision making.
- Advise 1st line stakeholders on key operational risks, appropriateness of controls, seeking opportunities for process/control improvement and best practices.
- Lead initiatives to promote a robust risk culture by developing and delivering targeted education, training, and awareness programs across all levels of the organisation.
- Monitor and analyse trends in operational risk management, ensuring that significant risks and issues are escalated and reported to key stakeholders in a timely manner.
- Evaluate the potential impacts of new initiatives, operational changes, and projects on the organisation’s strategic objectives and overall risk profile, challenging assumptions where necessary.
- Maintain strong and up to date knowledge of emerging risks through research and analysis, ensuring that potential risks are communicated effectively and addressed by the business.
- Maintain key risk management policies and procedures, working closely with other functional areas to ensure cohesive and effective sharing of knowledge and best use of resources.
- Significant experience in designing and implementing a risk management and/or internal controls framework with proven experience in a similar risk or internal control role, preferably 2nd line (required).
- Excellent understanding of risk and control frameworks (e.g. ISO 31000, COSO), and risk management principles (required).
- Ability to demonstrate excellent project management skills and the ability to multi-task on quality work deliverables (required).
- Interpersonal and senior stakeholder management skills to develop core relationships across the organisation, including ability to engage confidently with internal and external stakeholders at a senior level (required).
- Excellent verbal/written communication skills with sound judgement to be able to take initiative and apply reasoning and logic, make actionable recommendations, and to explain technical control concepts in simple, succinct language for senior stakeholders (required).
- Risk Management qualification (Degree, IRM, ORM) (nice-to-have).
- Working knowledge and experience from within the gambling industry (nice-to-have).
- Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
- Discounts at a range of high-street retailers.
- Financial compensation, pension, and bonus schemes.
- Tools and services to help support your well-being, including support with mental health and financial education.
- Access to gym discounts and our cycle to work scheme.
- Hybrid working: Employees can work from home up to 4 days with 1 day office time built in.
William Hill is one of the UK's best-known bookmakers, founded by its namesake in 1934 taking bets around Birmingham. It has since grown into an international, multi-brand betting and gaming business spanning online and retail. The company is now part of evoke plc (formerly 888 Holdings), one of the world's leading online betting and gaming groups. Headquartered in London, William Hill operates sports betting and gaming products across multiple markets.