Global Cash Application Lead - India AR Delivery Hub
Aristocrat is looking for a Global Cash Application Lead to join the India AR Delivery Hub. This role is responsible for ensuring seamless financial operations, maintaining efficiency, and leading a team that is essential to the company's financial results.
The position involves managing cash application processes across supported regions and collaborating with regional managers to ensure high standards of performance. The successful candidate will play a key role in driving process improvements and leveraging automation to enhance financial workflows.
- Lead cash application processing for supported regions, including cash posting, lockbox/bank file review, remittance matching, unapplied cash clearing, and short-pay identification.
- Supervise cash application queues, ensure SLA adherence, conduct quality checks, and manage aging of unapplied cash across Americas and APAC support.
- Build standardized SOPs, controls, handoffs, and critical issue paths between India Cash Application, regional collections teams, billing, and AR Resolution.
- Work together with Regional Managers on collections, allocations/cash application dependencies, and coordinate with the India Hub Manager for capacity planning.
- Identify posting issues, remittance gaps, deduction indicators, and unresolved items requiring handoff to collections or AR Resolution teams.
- Apply approved AI-enabled tools and workflow automation to identify unmatched receipts, duplicate payments, missing remittance, unapplied cash trends, and exception patterns.
- Support automation of cash application dashboards, SLA reporting, queue prioritization, and quality checks while maintaining appropriate review controls.
- Collaborate with the India Hub Manager and regional AR leaders to identify automation opportunities that reduce manual matching, improve posting accuracy, and speed up unapplied cash resolution.
- Experience in accounts receivable cash application, cash allocation, remittance processing, unapplied cash management, or order-to-cash shared services (required).
- Strong understanding of AR subledger, payment matching, lockbox/bank files, customer remittance, deductions/short-pays, and reconciliation dependencies (required).
- Proven experience leading daily workflow, training others, monitoring SLAs, and improving process quality in a shared-services or global delivery environment (required).
- Outstanding ability to identify issues and develop solutions to improve cash application processes (required).
- Ambitious approach with a focus on continuous improvement and automation (required).
- Ability to work well with regional managers and cross-functional teams (required).
- Excellent communication and leadership skills (required).
- Proficiency in using AI and automation tools for process improvement (required).
- Strong analytical skills and attention to detail (required).
- A minimum of 2+ years of relevant experience (required).
- Robust benefits package
- Global career opportunities
Aristocrat Leisure Limited is an Australian gaming and technology company and one of the world's largest providers of gambling products. Listed on the Australian Securities Exchange and headquartered in Sydney, it designs and manufactures electronic gaming machines and casino-management systems, and runs sizeable online real-money gaming (Aristocrat Interactive) and mobile games (Pixel United) businesses. Founded in 1953, the group employs more than 7,000 people across over 20 locations worldwide. It is the largest gaming-machine manufacturer in Australia and among the biggest slot-machine makers globally.