Fraud and Risk Specialist
Bet365 is seeking ambitious Fraud and Risk Specialists to join its team at its new US headquarters in downtown Denver. This role involves analysing player accounts for fraudulent activities, managing payment transactions, and ensuring compliance with industry standards.
The successful candidate will handle fraud investigations, review transaction data, and provide exceptional customer service. This position requires flexibility to support customers across the busy sporting calendar, including evenings, weekends, and federal holidays.
- Monitoring transactions in line with internal risk controls.
- Assessing the risk of deposit, withdrawal and product activity.
- Analysing customer information, betting and gaming patterns and other forms of activity to accurately identify risk behaviours.
- Using proactive investigation techniques to identify new and emerging threats.
- Producing detailed reports regarding fraudulent activity.
- Contacting customers via telephone and email.
- Providing 2nd line support to the operation regarding fraud and risk related queries.
- Excellent attention to detail, producing consistent results. (required)
- Ability to self-motivate and perform a multitude of tasks in a fast-paced environment. (required)
- Demonstrates a strong work ethic working both independently and as part of a team. (required)
- Ability to problem solve and find effective resolutions. (required)
- Ability to work to high standards while under pressure. (required)
- Excellent written and verbal communication skills. (required)
- Computer literacy including a good working knowledge of Outlook, Excel and Word MS Office products. (required)
- Interest in Fraud and Risk. (required)
- Salary range of USD 50,000 to USD 55,000 per year.
- Position is also eligible for participation in a performance-based bonus plan.
- Pay Range: $55,000 – $65,000.
bet365 is one of the world's leading online gambling companies, founded in 2000 by Denise Coates CBE. The company employs over 9,000 people and serves more than 100 million customers in 27 languages, with a market-leading position built on its In-Play betting product. It offers betting across 96 sports and hundreds of thousands of streaming events, handling millions of requests and bets at peak times. Headquartered in Stoke-on-Trent, England, bet365 is known for its software innovation and continues to develop its online betting and gaming platform.
