Network Reliability Engineer
The Network Reliability Engineer, as part of the Networks team, manages and maintains Betano (Kaizen Gaming)'s network infrastructure. The role involves direct contact with internal stakeholders, external suppliers, architecture, product engineering, and product management teams. The engineer is responsible for translating business needs into technical solutions and implementing them to eliminate operational inefficiencies and improve stability and reliability.
Betano (Kaizen Gaming) is seeking a passionate and self-motivated professional to implement new technologies and enhance existing ones. The role involves working within a dynamic and diverse Cisco-based network environment that spans ten countries and is continuously expanding.
- Maintain network availability by proactively identifying and resolving issues that impair connectivity.
- Operate and evolve the network monitoring stack by building and maintaining dashboards, alerts, and observability tooling.
- Develop and maintain Ansible playbooks and roles to automate repetitive operational tasks, configuration management, and network provisioning.
- Collaborate with Network Engineers to design and implement functional company networks, both on-prem and in Cloud environments.
- Respond to network incidents, perform root cause analysis, and drive resolution, including contributing to postmortem documentation and preventive action items.
- Manage ACL policies in the company's firewalls according to business needs.
- Install and configure network equipment such as switches, routers, and firewalls.
- Monitor network performance trends, identify capacity constraints, and flag risks before they become incidents.
- Manage the company's Wireless Network.
- Create and implement network security measures.
- Provide 2nd level support for VPN remote access.
- Perform basic administration of the company's Telephony System (Cisco UCM).
- Deal with escalated network support issues.
- At least 3 years of hands-on experience in Cisco-based network environments (required).
- Solid experience with network monitoring tools such as Zabbix or Grafana, including alert configuration and dashboard creation (required).
- Strong Ansible skills for network automation, including writing and maintaining playbooks, roles, and inventories for Cisco environments (required).
- Good knowledge of TCP/IP, VLANs, Firewalls, and VPN technologies (required).
- Familiarity with Python and Ansible scripting for network tasks such as data parsing, API calls, and automation support (required).
- Well-acquainted with Cisco network devices and appliances including Threat Defense, Nexus, Catalyst, IOS, ISE, ASA, and Meraki (required).
- Experience working with ITSM tools and following structured change or incident management processes (required).
- Ability to perform duties in a fast-paced environment and quickly familiarise yourself with new technologies (required).
- Ability to work collaboratively in a team environment with agility (required).
- CCNP or CCNA certification (nice-to-have).
- Experience with NetBox or similar IPAM/DCIM tools for network documentation and source of truth management (nice-to-have).
- Hands-on experience with cloud networking such as GCP or Azure (nice-to-have).
- Exposure to CI/CD pipelines for network-as-code workflows (nice-to-have).
- A buddy will support you with your onboarding.
- Competitive pay & bonus scheme.
- Developmental 360° feedback framework.
- Family Support.
- Hybrid way of working.
- Monthly meal allowance.
- Private health insurance for you & your family.
- Unlimited access to Udemy & continuous training.
Kaizen Gaming is one of Europe's fastest-growing GameTech companies, operating the Betano and Stoiximan sports-betting and online-casino brands. Founded in 2013 and headquartered in Athens, Greece, with a major operational hub in Malta, it serves more than 13 million customers across 19 markets in Europe, the Americas and Africa. The company builds its own technology, combining sportsbook, live betting and casino products. Its flagship Betano brand has grown internationally through sponsorships including UEFA competitions and major football clubs.
