Brand Operations Lead - Global
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. The Brand Operations Lead is responsible for orchestrating the end-to-end delivery of creative work across multiple markets, ensuring projects are delivered efficiently, on time, and to the highest brand standards. This role sits at the intersection of creative, production, and operations, owning workflow management, production execution, and cross-market coordination across key hubs including London, Johannesburg, and Cape Town. The role combines creative operations, agency production expertise, and project governance, with a strong focus on anticipating challenges, removing bottlenecks, and enabling teams to deliver world-class work at scale.
- Own and oversee all active creative projects across markets, ensuring clear visibility of timelines, deliverables, and dependencies.
- Manage end-to-end project lifecycles, from briefing through to delivery.
- Drive prioritisation frameworks to ensure the most impactful work is executed first.
- Maintain and continuously improve workflow systems, tools, and processes.
- Ensure alignment between creative, marketing, and business stakeholders.
- Act as lead producer on brand campaigns and executional projects.
- Manage production planning, including timelines, budgets, and resource allocation.
- Develop and oversee cost estimates, quotes, and financial tracking.
- Source, onboard, and manage external suppliers, production partners, and agencies.
- Ensure all deliverables meet premium production and brand standards.
- Manage adaptation assets such as TV endboards, market-specific versions of creative and language and regulatory adaptations.
- Apply advertising agency producer discipline to internal and external projects.
- Lead production schedules, shoot planning, post-production workflows, and delivery pipelines.
- Ensure efficient briefing, feedback cycles, and approvals.
- Act as the central point of coordination between creative teams and production partners.
- Coordinate workflows and delivery across London, Johannesburg, and Cape Town teams.
- Align stakeholders across time zones and functions.
- Ensure consistent standards, communication, and delivery cadence across regions.
- Facilitate cross-team collaboration and knowledge sharing.
- Proactively identify and resolve bottlenecks before they escalate.
- Troubleshoot project risks related to timelines, resources, or dependencies.
- Implement solutions to improve speed, efficiency, and output quality.
- Create scalable processes that support high-volume, multi-market delivery.
- Proven experience in creative operations, production, or integrated agency roles (required).
- Strong background as a producer (agency or brand-side) (required).
- Demonstrated ability to manage multiple complex projects simultaneously (required).
- Experience working across global or multi-market teams (required).
- Strong understanding of campaign production (TV, digital, social, brand assets) (required).
- Excellent stakeholder management and communication skills (required).
- Highly organised with exceptional attention to detail (required).
- Ability to thrive in a fast-paced, high-output environment (required).
- Operational leadership – driving structure, clarity, and accountability (required).
- Production expertise – deep understanding of creative execution pipelines (required).
- Strategic prioritisation – balancing competing demands effectively (required).
- Problem-solving mindset – anticipates and resolves issues early (required).
- Collaboration – connects teams across geographies and disciplines (required).
- Quality control – ensures consistently high creative output (required).
- We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group.
- Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
- Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
- Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Betway Africa is the African arm of Betway, the sports-betting and online-casino brand owned by Super Group (SGHC), a holding company listed on the New York Stock Exchange. Operating since 2006, it delivers sports betting and casino products - including the Jackpot City, Lucky Nugget and Ruby Fortune brands - across markets such as South Africa, Ghana, Nigeria, Zambia, Tanzania, Malawi and Mozambique. The division employs more than 1,000 people, with offices in Johannesburg and Cape Town. It covers functions spanning marketing, technology, finance and customer care for Betway's African operations.
