AML Enhanced Due Diligence Specialist
The primary function of the AML Enhanced Due Diligence Specialist is to maintain the prescribed AML and KYC compliance ensuring Super Group understands the volume and source of wealth of its clients, third party suppliers, affiliates and partners of the group which includes review of Source of Wealth documentation received from customers.
The role requires an individual who has immense attention to detail and the ability to work under pressure. The specialist will be required to work within the KYC and AML compliance guidelines and exercise independent judgment.
- Conduct full and accurate assessments of all Super Group customers.
- Review all account information across various internal software applications.
- Review all information available via open source information.
- Review financial documentation.
- Compile case information in accordance with an outlined format.
- Liaise with the MLRO’s and/or exercise judgement around findings to determine the depth of information required to satisfy AML requirements.
- Exercise restriction, withholding or release of certain transactions when required to do so (via instruction or decision, as per guidelines set by our MLRO’s).
- Process more complex KYC cases including high risk clients.
- Complete reviews on potential matches for sanctioned individuals, politically exposed persons, adverse media and enhanced due diligence cases.
- Support the effective resolution of identified KYC deficiencies.
- Ensure that all Compliance and AML standards are met and maintained in accordance with policies.
- Record and report details of customers in line with audit requirements.
- Ad-hoc duties may be required from time to time.
- Clear, confident communication (written and verbal) (required)
- Collaborative mindset, working smoothly with cross-functional teams (required)
- Strong organisational skills and the ability to manage multiple projects without dropping the ball (required)
- Exceptional attention to detail and a commitment to high-quality work (required)
- Adaptability – stay sharp, productive and positive in fast-moving environments (required)
- 2 years’ experience in a Risk & Fraud environment (required)
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope (required)
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends (nice-to-have)
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations (nice-to-have)
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards (nice-to-have)
- Experience in developing and executing customer retention strategies (nice-to-have)
- Strong understanding of Compliance and Money Laundering principles (nice-to-have)
- Previous experience within SOW/ AML environment (nice-to-have)
- Relevant Diploma/Degree and/or work experience in a related field within Business, Finance, Law or Compliance and Risk Management (required)
- Proven customer relation service skills (required)
- Proven ability to collate and present case information (required)
- Excellent report writing skills (required)
- Previous risk experience (required)
- Supergrowth learning and development programmes
- Performance tool for feedback and career development
- Employee Assistance Programme for you and your family
- Group Life Cover
- Funeral Fund Benefit
- Income Continuation Benefit
- Medical Aid Subsidy
- Retirement Annuity Subsidy
DigiOutsource is a global iGaming technology and services company and part of Super Group (SGHC), the holding company behind the Betway and Spin brands. Headquartered in Cape Town, South Africa, with offices in London and Portugal, it provides software development, digital marketing, business intelligence, design and communications services that power leading online gaming brands. The company employs around 1,200 people across multiple continents. DigiOutsource was formed from the merger of the ForwardSlash and SpeakUp Communications businesses and operates as a key technology hub within Super Group.