Technical Compliance Officer
Eeze is looking for a Technical Compliance Officer to manage certification and technical standards obligations across its licence portfolio. The role involves translating complex regulatory requirements into testable technical objectives and owning the end-to-end certification lifecycle, including readiness, submission, and recertification.
As a second-line role, the Technical Compliance Officer defines the company's compliance position in technical terms, validates that evidence supports this position, and reports on certification risks. The successful candidate will act as the primary interface with accredited test laboratories, certification bodies, and regulatory authorities to ensure the business remains compliant as it expands into new markets.
- Maintain a current view of the technical standards, certification schemes and regulatory instruments applying to a B2B platform and content supplier in each market in scope.
- Translate regulatory text into testable technical requirements and control objectives that first-line teams can act on without further interpretation.
- Run gap analyses against current posture and issue risk-ranked remediation plans naming the deliverables required to close.
- Maintain traceability from each regulatory requirement to the control that satisfies it and the artefact that evidences it, across all jurisdictions in scope.
- Keep the mapping current as requirements, controls and platform architecture change, so that certification questions are answered from the register rather than reconstructed under time pressure.
- Validate mapping completeness ahead of each certification milestone and resolve unmapped or unevidenced requirements with the first line before submission.
- Maintain a forward certification calendar by standard, jurisdiction and certified asset, sequenced against commercial expansion plans and licence renewal dates.
- Run pre-audit readiness assessments and assemble submission packs - technical documentation, control evidence and test results - to the standard each body expects.
- Act as primary point of contact for certification bodies and regulatory authorities, managing scope, queries, timelines, proposals and invoicing.
- Track findings and non-conformities through to verified closure, and manage surveillance, change notification and recertification obligations.
- Assess the technical impact of regulatory and scheme changes on the control environment, the certified asset base and existing certifications.
- Issue impact assessments stating what has changed, which controls and assets are affected, what must be done and by when.
- Maintain traceability from notification through to implementation and evidence, so that the position taken on any change can be reconstructed and defended.
- Own certification and technical compliance entries in the compliance risk register as an independent second-line assessment of exposure, treatment and status.
- Report certification risk and readiness to the compliance forum with proposed treatment, escalating where evidence gaps or timelines put a licence or a market at risk.
- Brief first-line teams on the jurisdiction-specific requirements bearing on their work, and support new market entry with technical feasibility assessments and realistic certification timelines.
- Minimum two years in gaming or iGaming, ideally B2B, supporting a portfolio of certified products and platforms (required).
- Live studio exposure an advantage (preferred).
- Direct dealings with accredited test laboratories and certification bodies across readiness, submission, findings tracking and closure (required).
- A record of translating regulatory or scheme requirements into technical requirements that first-line teams could implement (required).
- Managing certification and compliance gaps through to evidenced closure, including remediation planning and follow-up (required).
- Multi-jurisdictional B2B licensing exposure across three or more regulated markets (required).
- ISO/IEC 27001 ISMS operation, control design and evidence practice (required).
- Working understanding of RNG and game certification, live studio technical standards and platform architecture (required).
- Precise analytical reading of regulatory text, clear on what is mandatory, what is recommended and what is interpretation (required).
- Structured writing - requirements, gap analyses, impact assessments and audit correspondence that stand up to external scrutiny (required).
- Organised across parallel certification timelines, and able to hold a defensible position with external bodies and internal stakeholders (required).
- Comfortable using AI tools for research, analysis and documentation, with the judgement to verify output before relying on it (required).
- A second-line mindset: evidence over assertion, and independence from the activity being assessed (required).
- Degree in business, management or computer science, or equivalent professional experience (preferred).
- ISO/IEC 27001 Lead Auditor or Lead Implementer (beneficial).
- CISA, CRISC or equivalent (advantageous).
- Experience a dynamic and team-orientated work environment.
- Opportunities for personal growth and learning.
- An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome.
- 24 days paid holiday per year, in addition to local public holidays.
- Birthday Leave, a paid day off in the month of your birthday.
- Competitive Salary.
- Hybrid Working (3 days office/2 days home).
- Risk Benefits such as Private Medical Insurance and Life Assurance (2x annual salary).
- Annual Wellness Allowance.
- Team Building Opportunities.
- Monthly Lunch Allowance.
- Parking (limited).
- Local discounts and more…
Eeze is a business-to-business iGaming provider specialising in live casino and slot content, headquartered in Malta. Part of the Tain Group, it draws on more than two decades of industry experience to supply live dealer games, game shows and a gamification suite to online operators. The company runs its own studios producing live casino and game-show content, and employs over 600 people across offices in Malta, London and Bucharest. Its portfolio spans table classics such as blackjack, roulette and baccarat alongside customisable live experiences.