Customer Care Representative
Description
The Customer Care Representative will provide professional customer service.
This role involves offering retail and digital support.
Employees will use a variety of tools in their daily work.
The position is within a central department.
Responsibilities
- Provide professional customer service.
- Offer retail and digital support.
- Use a variety of tools in your work.
- Work within a central department.
Requirements
- Be fully bilingual in Dutch and French (required).
- Be able to listen, analyse and solve problems (required).
- Be able to work well under pressure, be methodical and punctual (required).
- Have an interest in sport, casinos and betting (required).
- Be sociable, motivated and driven by a thirst for learning (required).
Benefits
- Generous group bonus scheme.
- Hybrid working - 2 days in the office.
- Private medical insurance.
- Pension Scheme - matched to 6%.
- Ability to buy and sell holiday.
- Free subscription to wellbeing app Unmind.
- Entain & Enhance days – 2 paid days off to focus on your professional or personal development.
- Sharesave Scheme.
- Opportunity to turn recognition from leaders and colleagues into amazing prizes.
About Entain
Entain is one of the world's largest sports betting and gaming entertainment groups and a FTSE 100 company. Formed when GVC Holdings rebranded as Entain in December 2020, its brands trace their history back to the 1880s and include bwin, Coral, Foxy, Gala, Ladbrokes and partypoker. Through its joint venture with MGM Resorts International, it powers BetMGM in the United States with its proprietary technology. Headquartered in London, Entain employs over 30,000 people with offices across 19 countries.