Payments Relationship Manager
Entain is looking for a Payments Relationship Manager to work in a hybrid capacity, requiring at least two days per week in the office. The role involves building strong relationships with external payment providers to ensure competitive commercial terms and to maximise the benefits of available features and functionalities.
Reporting to the Head of Payments Relationships or a Senior Payments Relationship Manager, the successful candidate will join the Payments and Compliance team. This team is responsible for contract negotiation, issue resolution, and stakeholder management.
- Develop solid relationships with Payment Providers and Partners.
- Set up regular calls and meetings with providers.
- Monitor performance of providers to identify areas for improvement.
- Gather details of the planned development and roadmap items to ensure our product roadmap is aligned.
- Collaborate with the Payment Relationship Managers to produce monthly packs by markets/regions to illustrate the performance of the region (deposits, withdrawals, fees) and provide key insights to the business.
- Provide input and guidance to the ongoing development and updating of our standard operating procedures and processes ensuring a consistent level of performance and quality.
- A track record of Relationship and Stakeholder Management (required).
- A good understanding of the payments industry (required).
- Experience in working cross functionally with stakeholders of varying seniority (required).
- Be data-driven and detail-orientated with proven analytical and problem-solving skills (required).
- A regular bonus and great pension.
- 25 days annual leave and all Bankholidays.
- Extra paid leave, including wellbeing and development days.
- Life assurance and Income Protection.
- Private healthcare and wellbeing support.
- A stake in our success through our ShareSave scheme.
Entain is one of the world's largest sports betting and gaming entertainment groups and a FTSE 100 company. Formed when GVC Holdings rebranded as Entain in December 2020, its brands trace their history back to the 1880s and include bwin, Coral, Foxy, Gala, Ladbrokes and partypoker. Through its joint venture with MGM Resorts International, it powers BetMGM in the United States with its proprietary technology. Headquartered in London, Entain employs over 30,000 people with offices across 19 countries.