People Operations Manager, UK
The People Operations Manager, UK serves as the in-country representative for the People team at Genius Sports. This role involves working with colleagues and managers across the entire employee lifecycle, with a primary focus on operational excellence, compliance, engagement, and wellbeing.
As part of a team of People Operations Managers, the individual will collaborate with the wider People team to cultivate a unified company philosophy. The role requires applying subject matter expertise regarding the UK cultural and legislative landscape to all aspects of the employee experience.
- Manage the end-to-end operational delivery of the employment experience, including onboarding, payroll, benefits, and cyclical processes such as pay reviews and performance management.
- Oversee day-to-day payroll processing and benefits enrolment in coordination with providers and finance colleagues.
- Ensure compliance with internal policies, external regulations, and controls.
- Collaborate with stakeholders to develop effective new ways of working.
- Contribute to the development and application of company People policies and provide market insight to maintain a competitive edge.
- Support managers in developing leadership capabilities and driving sustainable high performance.
- Coach and advise staff to improve performance and resolve issues.
- Drive local initiatives to improve employee engagement, talent retention, and learning and development.
- Handle individual and collective employee relations issues, including disciplinary matters, grievances, absence management, and terminations.
- Maintain UK People data integrity and coach local stakeholders on effective data usage.
- Lead the effective use of Workday and other HR systems.
- Manage local People documentation and process joiners, leavers, and job changes.
- Act as the People team lead on UK-oriented programmes such as payroll governance, benefits renewals, M&A integrations, and global engagement campaigns.
- Ownership of People Operations processes in a global organisation (required)
- Proven experience in a fast-paced, maturing organisation (required)
- Experience working with managers to troubleshoot and develop pragmatic solutions to People-related matters (required)
- End-to-end experience of the People operations lifecycle, including onboarding, payroll, benefits, and job changes (required)
- Experience working as part of a global HR team (preferred)
- Knowledge of working with HRIS systems, specifically Workday (preferred)
- Excellent relationship-building skills with the ability to gain the trust of stakeholders (required)
- Awareness of country-specific legislative and cultural nuances (required)
- Experience working with diverse workforces and an appreciation of differing motivators (required)
- Passion for operational excellence and creating great employee experiences through technology (nice-to-have)
- Approachable and credible with colleagues at all levels (nice-to-have)
- Strong attention to detail and organisational skills (nice-to-have)
- Strong verbal and written communication skills (nice-to-have)
- Versatile approach to dealing with a range of stakeholders (nice-to-have)
- Ability to exemplify the Genius Sports GamePlan values (nice-to-have)
- Collaborative approach to working with the wider People team (nice-to-have)
- Competitive salary
- Range of benefits
- Support for employee wellbeing
- Opportunities for skills and career development
Genius Sports is a sports data and technology company that supplies official data, streaming, integrity and advertising services to sports leagues, sportsbooks and media companies. Founded in 2001 and headquartered in London, with a major office in New York and others worldwide, it is the official data partner of organisations including the NFL, English Premier League and FIBA. The company provides the technology that connects sports, betting and media businesses. Genius Sports is listed on the New York Stock Exchange.