Senior OpenRGS Account Manager
Hacksaw Gaming is looking for an organised and enthusiastic Senior OpenRGS Account Manager to join the team in the Malta office. In this role, the successful candidate will have the opportunity to build and nurture relationships with valued studio partners and represent the OpenRGS offerings.
The role involves driving client growth and long-term success by ensuring partners maximise the value and performance of the Hacksaw Gaming OpenRGS portfolio across their platforms. The Senior OpenRGS Account Manager will own commercial performance and revenue growth across a portfolio of accounts, identifying opportunities for expansion, optimisation, and increased market penetration.
- Building, managing, and strengthening strategic relationships with allocated clients.
- Driving client growth and long-term success by ensuring partners maximise the value and performance of the Hacksaw OpenRGS portfolio across their platforms.
- Owning commercial performance and revenue growth across a portfolio of accounts, identifying opportunities for expansion, optimisation, and increased market penetration.
- Leading regular business reviews, performance discussions, and strategic planning sessions with clients, leveraging data-driven insights to influence decision-making and achieve shared objectives.
- Developing a deep understanding of client needs, market trends, and competitive landscapes to proactively recommend solutions and enhance partner performance.
- Collaborating cross-functionally with Product, Commercial, Operations, and Compliance teams to deliver exceptional client experiences and support business objectives.
- Maintaining expert knowledge of industry regulations, market developments, and company policies to provide informed guidance to clients and internal stakeholders.
- Delivering engaging product presentations, demonstrations, and training sessions both remotely and in person to support client onboarding, adoption, and growth.
- Contributing to the strategic development and continuous improvement of the OpenRGS business vertical, providing client feedback, market intelligence, and commercial recommendations.
- Representing the company at international industry events, conferences, and exhibitions, strengthening brand presence and fostering new business opportunities.
- Mentoring and supporting junior team members where required, sharing best practices and contributing to the overall success of the Account Management function.
- Taking ownership of additional strategic initiatives and projects that support departmental and organisational growth objectives.
- Minimum 3–5 years of experience in Account Management within the iGaming industry (required).
- Good understanding of the iGaming industry, preferably with knowledge of RGS platforms and game aggregation (preferred).
- Proven experience in managing client relationships and driving account growth (required).
- Strong commercial awareness and negotiation skills (required).
- Excellent communication, presentation, and interpersonal skills (required).
- Ability to analyze performance data and identify growth opportunities (required).
- Strong organizational skills with the ability to manage multiple accounts and priorities (required).
- Proactive, results-driven, and able to work independently and as part of a team (required).
- Fluency in English, both written and spoken (required).
- Willingness to travel internationally when required (required).
Hacksaw Gaming is a business-to-business iGaming content provider known for its online slots and scratch-card games, and one of the fastest-growing studios in the sector. Founded in 2018 and headquartered in Malta, it supplies casino content to operators across regulated markets, with popular titles including Chaos Crew and Wanted Dead or a Wild.
