Payments and Risk Analyst
Immense Group is looking for a Payments and Risk Analyst to join their team. This role is designed to protect corporate assets by identifying fraudulent behaviour from existing or new application players who attempt to defraud Immense Group through identity theft or bonus abuse. The analyst will also identify and exploit temporary application weaknesses, bugs, or more elaborate cheating and collusion activities.
The Payments and Risk Analyst will perform risk assessments of players and conduct Enhanced Due Diligence (EDD) when appropriate. They will evaluate, review, and approve KYC documents, using their expertise to establish affordability and legal funding when handling documents such as source of wealth and/or source of funds to mitigate Anti-Money Laundering (AML) risks or proceeds of crime. Ensuring all tasks are performed in line with set processes and procedures is crucial. The role also involves liaising with third-party payment and fraud providers for enhanced investigations or resolutions, reviewing daily AML user risk score reports, and evaluating suspicious behaviour to independently report Suspicious Transaction Reports (SAR) to the MLRO and deputy.
Further responsibilities include conducting enhanced ongoing monitoring and compiling additional due diligence where needed, analysing and handling chargeback disputes, and compiling and handling daily reports and account reviews under the supervision of the Payments and Risk Team Leader. The analyst will actively participate in improving internal procedures and processes linked to Risk, Fraud, Payments, and AML. They will also analyse and process payments accurately and in a timely manner via different payment methods offered, and investigate and resolve issues related to money transfers, including reconciliation of transactions, missing deposits, and missing withdrawals. Assisting Customer Support with escalated queries related to Risk and Payment is also part of the role.
- Perform risk assessment of players and perform EDD when appropriate.
- Evaluate, review and approve KYC documents and use expertise to establish affordability and legal funding when handling documents such as source of wealth and/or source of funds to mitigate AML risks or proceeds of crime.
- Ensure that all tasks performed are in line with the set processes and procedures.
- Liaise with 3rd party Payment/fraud providers for enhanced investigations or resolutions.
- Reviewing daily AML user risk score reports.
- Evaluate and identify suspicious behaviour as well as independently report Suspicious Transaction Reports (SAR) to the MLRO and deputy.
- Conduct enhanced ongoing monitoring and compiling of additional due diligence where this may be needed.
- Analyse and handle chargeback disputes.
- Compile and handle daily reports and account reviews, under the supervision of the Payments and Risk Team Leader.
- Actively participate in improving internal procedures and processes linked to Risk, Fraud, Payments and AML.
- Analyse and process payments accurately and in a timely manner via different payment methods offered.
- Investigate and resolve issues related to money transfers, including reconciliation of transactions, missing deposits and missing withdrawals.
- Assist Customer Support with escalated queries related to Risk and Payment.
- Positive can-do attitude and a flexible approach willing to work on shifts (required).
- Knowledge of online payments, gaming accounts, banking and payments processing (nice-to-have).
- Previous experience in customer risk assessments, EDD and AML rules, regulations within the gaming industry (required).
- Enjoy learning and have a genuine interest in iGaming and slot machine games (required).
- An excellent team player, able to empathise and engage with people but can also work on own initiative (required).
- Understanding of related legislation and regulations in fraud and risk mitigation (required).
- Private health insurance.
- Wellness allowance – up to €300 per year.
- Fresh and healthy Breakfast & Lunch prepared everyday in our penthouse kitchen.
- Birthday leave.
- Performance bonus - based on your individual performance.
- Company and team-building events.
- Relocation package to Malta, including flight and two weeks of accommodation.
Videoslots is an online casino operator founded in 2011 and now part of the Immense Group. It offers one of the industry's largest game libraries, with more than 13,000 casino games. The company operates in regulated markets and is known for its broad games portfolio and player tools. Videoslots is headquartered in Pieta, Malta.