Manager, Learning & Development
The Manager, Learning & Development shapes and executes a performance-focused learning strategy that strengthens individual and organisational capability. Based in India and part of the global Centre of Excellence, this role serves as the regional L&D partner for APAC (including India). The role partners with business leaders, Business Partners (BPs), and global stakeholders to diagnose capability needs and translate business priorities into skills-based, scalable development solutions.
This role enables workforce capability and adoption of critical skills, particularly AI, by translating enterprise tools and strategy into practical applications, learning experiences, and sustained behaviour change. The Manager acts as a consultative Learning and Development (L&D) partner with business leaders and Business Partners (BPs), leading discovery conversations to assess performance gaps, identify root causes, and distinguish between learning needs and challenges related to processes, management, or organisational effectiveness.
- Serves as a consultative Learning and Development (L&D) partner with business leaders and Business Partners (BPs), leading discovery conversations to assess performance gaps, identify root causes, and distinguish between learning needs and challenges related to processes, management, or organisational effectiveness.
- Translates business priorities into targeted capability-building strategies aligned to measurable performance outcomes.
- Collaborates with the Director of L&D to co-own the global L&D curriculum roadmap, ensuring alignment with global COE priorities from concept through post-launch evaluation using evidence-based methodologies (e.g., ADDIE, SAM) across eLearning, video, facilitated, blended, and microlearning formats.
- Leads global and regional initiatives to enhance AI literacy, translating enterprise AI capabilities into practical learning experiences, role-based applications, and adoption support.
- Utilises skills, intelligence, and external market insights (e.g., Lightcast, LinkedIn Talent Insights) to identify capability gaps, inform workforce planning, and recommend emerging skill priorities.
- Plays a crucial role in shaping and integrating capability development within performance management and talent processes, which include goal setting, check-ins, and 360-degree feedback surveys, while ensuring alignment between business priorities, skills, and individual performance expectations.
- Leads the design and development of impactful, scalable learning solutions, including manager and leadership capability initiatives, in collaboration with SMEs, vendors, and delivery teams.
- Develops and implements measurement frameworks, including Kirkpatrick Level 1–3 evaluation models, to assess capability growth, behaviour change, and business impact.
- Partners with the Advanced Learning & Development Specialist to create and manage learning paths, enrollment rules, and completion requirements, designing integrated learning experiences that leverage LinkedIn Learning, short-form content, and SME-led sessions.
- Manages relationships with external learning vendors, content providers, and Procurement to ensure solutions are high-quality, relevant, and aligned with business needs, while maintaining budgets, evaluating performance, and identifying opportunities to consolidate demand across business units for improved pricing and quality.
- Supports enterprise change, organisational development (OD), and engagement initiatives by embedding capability-building into transformation programs, strategic planning efforts, and survey action planning in partnership with HR and engagement teams.
- Facilitates in-person and virtual learning programs for India-based employees and partners with local HRBPs and business leaders to identify regional capability needs and translate them into enterprise-aligned solutions.
- At least seven years of progressive experience in Learning and Development (required).
- Minimum of three years in a consultative role supporting a global organisation (required).
- Experience in the APAC and/or EMEA regions (preferred).
- Strong stakeholder management and ability to influence senior leaders (required).
- Experience driving adoption in complex, medium-to-large, matrixed global organisations (required).
- Experience in gaming, technology, entertainment, or similar sectors (nice-to-have).
- Experience enabling AI workforce transformation initiatives (required).
- Proficient in contemporary learning methods, including eLearning, facilitator-led sessions, short-form videos, blended learning, and microlearning (required).
- Proficiency with at least one content authoring tool: Articulate 360, Rise, Adobe Captivate, Canva, MS PowerPoint, or equivalent (required).
- Working knowledge of Workday LMS and LinkedIn Learning administration, or equivalent enterprise LMS (required).
- Experience configuring learning paths and reporting dashboards (preferred).
- Familiarity with skills taxonomy design, role profiling, or competency framework development (required).
Light & Wonder, Inc. is a leading cross-platform gaming company headquartered in Las Vegas, Nevada. Formerly known as Scientific Games, it rebranded in 2022 after divesting its lottery and sports-betting businesses to focus on gaming. The company operates across three segments - Gaming (slot machines, table games and casino systems under brands such as Bally, WMS and Shuffle Master), SciPlay (social casino games) and iGaming (online casino content). Listed in both the US and Australia, it supplies content and systems to casinos and online operators worldwide.
