Engineer (Atlassian)
Pin-Up Global is seeking an Atlassian Engineer to manage and optimise their Jira and Confluence environments. The role involves designing and maintaining non-developer project ecosystems, with a specific focus on HR Stream operations such as staff registries, employee lifecycles, compensation and benefits, and internal service desks.
The successful candidate will work within a multicultural team of professionals across various departments. This position offers the opportunity to contribute to a fast-growing business group while ensuring the efficiency and security of internal tooling.
- Manage and configure Jira and Confluence.
- Handle user provisioning, group and role management, and access permissions.
- Build and optimise Jira Automation rules, workflows, and ScriptRunner scripts.
- Develop and maintain Groovy scripts that extend Jira and Confluence functionality.
- Investigate errors in existing automations and deliver fixes.
- Configure and maintain integrations with third-party tools and internal systems via REST API.
- Enforce best practices for access, data retention, and permission schemes.
- Regularly review permission schemes, workflows, and automation rules to remove redundancy and improve efficiency.
- Participate in Jira/Confluence upgrade activities, including app compatibility checks and post-upgrade validation.
- Maintain and update internal documentation on configurations, automations, and best practices.
- Run training sessions or produce guides to improve end-user adoption.
- Work with developers, project managers, and IT teams to align Atlassian tooling with business processes.
- Evaluate existing configurations and automations to propose and implement optimisations.
- Design, automate, and maintain non-developer project ecosystems in Jira, focusing on HR Stream operations.
- 2+ years of experience administering Jira Data Center (required).
- Experience configuring workflows, permission schemes, notification schemes, issue types, screens, and custom fields (required).
- Knowledge of Confluence space and user permissions (required).
- Proficiency with ScriptRunner and Groovy for validators, post-functions, listeners, scripted fields, and behaviours (required).
- Ability to write custom scripts (required).
- Understanding of Jira/Confluence REST APIs and experience building automations (required).
- Understanding of Jira Data Center indexing, reindex impact, performance of listeners, scheduled jobs, and cluster behaviour (required).
- Hands-on experience with at least one of: Insight/Assets, Tempo, BigPicture, Xray (required).
- Experience with solution design and configuration documentation (required).
- Understanding of Scrum and Kanban (required).
- Experience upgrading or migrating Jira Data Center / Confluence (required).
- Experience integrating Jira with external systems via API (required).
- Experience working in a matrix organisation with multiple stakeholders (required).
- Clear communication with technical and non-technical stakeholders (required).
- Analytical and problem-solving skills (required).
- Ownership of systems, upgrades, and tasks end to end (required).
- Risk awareness regarding production changes (required).
- Proactivity in identifying process and configuration improvements (required).
- Ability to work openly with the team and customers (required).
- Willingness to share knowledge and provide constructive feedback (required).
- Work remotely or on-site in Warsaw, Limassol, or Yerevan.
- Modern corporate equipment based on macOS or Windows and additional equipment.
- Paid vacations, sick leave, personal events days, and days off.
- Corporate health insurance program.
- Referral program with bonuses.
- Educational programs including internal training, compensation for external education, and attendance at global conferences.
- Rewards program for mentoring and coaching.
- In-house Travel Service.
- Access to online employee platforms with quests and gamification.
- RedCore clubs for movie, book, or pet lovers.
- Special office days dedicated to holidays.
- Company events and team buildings.
PIN-UP Global is an international holding company that develops technologies, B2B solutions and products for the iGaming industry. Headquartered in Warsaw, the group brings together businesses spanning product development, technology and marketing services for online gaming. It supports a portfolio of companies and brands operating across multiple markets. PIN-UP Global focuses on building advanced technology and products for the gambling sector.