Merchandise and Production Manager
PIN-UP Menu is looking for a Merchandise and Production Manager. This role involves end-to-end merchandise management, overseeing all stages of custom merchandise production for both internal company needs and major international I-Gaming events within the Merch and Production team.
The successful candidate will be responsible for maintaining and expanding a reliable network of international manufacturing partners, specifically in China. They will create detailed briefs, conduct negotiations, and control premium product quality. Direct experience with Chinese factories and suppliers of premium products will be a key advantage.
This role also requires cross-functional collaboration, involving proactive communication with internal stakeholders such as marketing and event teams to accurately identify their needs, gather requirements, and present finished solutions. Custom product development includes creating and presenting creative merchandise ideas, forming product catalogs, and developing unique promo solutions that match the brand's style and values. The manager will also monitor inventory levels, ensure timely dispatches, and manage safe delivery to event venues worldwide.
- End-to-end merch management: oversee all stages of custom merchandise production for both internal company needs and major international I-Gaming events (within the Merch and Production team).
- Maintaining and expanding a reliable network of international (specifically Chinese) manufacturing partners.
- Creating detailed briefs, conducting negotiations, and controlling premium product quality.
- Cross-functional collaboration: proactive communication with internal stakeholders (marketing, event teams, etc.) to accurately identify their needs, gather requirements, and present finished solutions.
- Custom product development: creating and presenting creative merchandise ideas, forming product catalogs, and developing unique promo solutions that match the brand's style and values.
- Monitoring inventory levels, ensuring timely dispatches, and managing safe delivery to event venues worldwide.
- Experience in the apparel custom manufacturing industry 3+ years (China vendors) (required).
- Optimize resources proven experience (required).
- Planing and monitoring production processes experience (required).
- Ensure compliance with quality standards experience (required).
- Experience in budget planning and optimization (required).
- Experience using CRM systems (required).
- Fluent Ukrainian/Russian (required).
- English level B1 or higher (required).
- Excellent cross-department communication skills, with the ability to collaborate smoothly with different teams (required).
- A strong understanding of how merchandise helps with brand positioning and shapes company image (required).
- A high level of ownership and responsibility for your projects from start to finish (required).
- Systems thinking (required).
- Attention to detail (required).
- An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals.
- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
- Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan - work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day.
- Modern corporate equipment based on macOS or Windows and additional equipment are provided.
- Paid vacations, sick leave, personal event days, days off.
- Corporate health insurance program for your well-being.
- Referral program - enjoy cooperation with your colleagues and get a bonus.
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.
- Rewards program for mentoring and coaching colleagues.
- Free internal English courses.
- In-house Travel Service.
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays.
- Company events, team buildings.
PIN-UP Global is an international holding company that develops technologies, B2B solutions and products for the iGaming industry. Headquartered in Warsaw, the group brings together businesses spanning product development, technology and marketing services for online gaming. It supports a portfolio of companies and brands operating across multiple markets. PIN-UP Global focuses on building advanced technology and products for the gambling sector.
