Account Manager (Korean Language)
As an Account Manager, you will be responsible for managing a portfolio of clients, supporting their needs, and driving long-term partnerships. You will play a key role in maintaining strong relationships, ensuring smooth integrations, and contributing to revenue growth.
ARRISE is looking for an Account Manager to manage a portfolio of clients, support their needs, and drive long-term partnerships. The role involves maintaining strong relationships, ensuring smooth integrations, and contributing to revenue growth.
The successful candidate will act as the primary point of contact for assigned clients and work closely with internal teams to deliver timely solutions. This position requires a proactive approach to monitoring the iGaming market and identifying opportunities for upselling and cross-selling products and services.
- Act as the primary point of contact for assigned clients.
- Build and maintain strong, long-term relationships with clients to ensure satisfaction and loyalty.
- Support client onboarding and guide them through integrations and product launches.
- Work with internal teams to deliver timely solutions and meet client needs.
- Collect, organise, and share promotions from providers with clients.
- Identify opportunities for upselling and cross-selling products and services.
- Provide regular updates and KPI reports to clients and management.
- Monitor the respective iGaming market and advise clients on relevant opportunities.
- Resolve client issues quickly and effectively to maintain service excellence.
- Participate in industry events and client meetings when required.
- 1-2 years experience in Account Management, Business Development, or Customer Success (iGaming industry experience is a must) (required).
- Track record of building client relationships and contributing to account growth (required).
- Strong interpersonal and negotiation skills (required).
- Commercially minded with good analytical and problem-solving abilities (required).
- Fluent in Korean and English (spoken and written) (required).
- Proficient in Microsoft Office Suite (required).
- Experience with CRM/project tools is a plus (nice-to-have).
- A proactive, adaptable, and professional approach to work (required).
- Willingness to travel for client meetings and business events (required).
- A detailed company training on highest standards.
- A chance to work in friendly and supportive culture.
- Tremendous growth opportunities in a large fast moving international company.
- Grow with ARRISE | Learning Hub-personalized learning, gamified growth, and endless career development at your fingertips.
- Private health insurance.
- Breakfast & lunch provided once a week in the office.
- Cloudigo app discounts.
- Wellness allowance.
Pragmatic Play is a leading content provider to the iGaming industry, delivering a multi-product portfolio of online slots, live casino, bingo and virtual sports to operators worldwide. Founded in 2015 and headquartered in Gibraltar, it releases new titles at a high cadence and is certified across numerous regulated markets. It operates as part of the ARRISE group, which runs the live-casino studios and operational hubs across Europe, the Middle East and Latin America that power its games.