Executive VIP Manager - New Jersey
SkillOnNet is looking for an Executive VIP Account Manager in New Jersey, United States, to cater for its absolute top-tier clientele in the New Jersey region. As Executive VIP Account Manager, the role involves overseeing a portfolio of assigned customers, actively seeking solutions to potential problems, and engaging customers' attention and loyalty.
If you have a flair for VIP client communication and understand consumer behaviour, this role is for you. The position focuses on building sustainable relationships and trust with customer accounts through open and interactive communication, taking the extra mile to engage customers through various platforms, and arranging activities tailored to customers’ preferences in the designated market, such as sport events, to create positive and memorable customer experiences.
- Identify and assess customer needs to deliver service that consistently exceeds expectations.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Take the extra mile to engage customers through various platforms.
- Arrange activities tailored to customers’ preferences in the designated market, e.g. sport events.
- Go above and beyond to create positive and memorable customer experiences.
- Self-motivated and ambitious individual who wants to excel in interpersonal relationships (required).
- Get-things-done mentality from taking initiative to execution (required).
- Excellent networking skills and inside information on market’s ongoing events (required).
- Familiarity with CRM systems and practices (preferred).
- Customer orientation and ability to adapt/respond to different types of characters (required).
- Excellent communication and presentation skills (required).
- Ability to multi-task, prioritise, and manage time effectively (required).
- Strong communication/public relations along with active listening skills required (required).
- Accountability and conscientiousness (required).
- Fully remote work.
- Attractive renumerations package.
- Prospect to build something from scratch and see it to fruition.
- A chance to advance professionally inside one of the world's largest iGaming organisation.
SkillOnNet is a leading online casino software and platform provider, offering customisable casino platforms with an extensive range of games. With significant industry experience, it delivers quality and technical expertise to operators looking to launch and run online casinos. Its customisable packages are designed for stability, scalability and fast deployment to meet varying operator needs. SkillOnNet is headquartered in Sliema, Malta, and also operates its own portfolio of casino brands.