KPI Implementation and Development Specialist
The company is looking for a passionate, motivated and experienced KPI Implementation and Development Specialist to join its dynamic and fast-growing team.
The role focuses on the development and implementation of corporate KPIs to support the organisation's strategic goals.
The specialist will be responsible for applying strategic planning to KPI development and project execution. They will also play a key role in data analysis, process documentation, and the calculation of performance-based bonuses.
- Develop and implement corporate KPIs.
- Apply strategic planning in the process of KPI development, as well as in the execution of projects and operations.
- Collect and analyze data to identify gaps and opportunities, supporting management in decision-making.
- Gather information about current work processes.
- Collect the necessary documentation for the overall KPI system process within the organization.
- Calculate bonuses based on implemented KPIs and submit them for payment.
- Formulate accurate questions based on the analysis of facts and information.
- Define methods for measuring progress toward stated objectives.
- Support all departments with management methodology to achieve the company’s goals.
- Perform KPI-based bonus calculations and organize the payment process.
- Carry out other tasks assigned by the immediate supervisor or arising from the responsibilities of the position.
- Bachelor’s degree in Business Administration, Economics, or a related field (required).
- 2 years of relevant work experience in business analysis, KPI development, and performance measurement (required).
- Strong knowledge and practical experience in establishing and implementing KPIs (required).
- Proficiency in MS Office, particularly Excel, as well as in Power BI and Jira (required).
- Good knowledge of SQL (preferred).
- Strong analytical, research, and problem-solving skills (required).
- Ability to analyze data, identify gaps, and ask the right questions to support strategic decision-making (required).
- Excellent verbal and written communication skills in Armenian, English, and Russian (required).
- Ability to manage multiple projects simultaneously, meet tight deadlines, and work effectively under pressure (required).
- Strong organizational skills with attention to detail (required).
- Excellent interpersonal and teamwork skills, with a proactive approach and willingness to learn (required).
Digitain is a business-to-business provider of sportsbook and iGaming platform software, headquartered in Yerevan, Armenia. Founded in 1999, it offers a turnkey and standalone platform spanning sports betting, online and live casino, and games, alongside managed services for operators across regulated and emerging markets. Its portfolio includes the Imagine Live live-casino studios and the Galaxsys games studio, and the group employs a large engineering and operations workforce.
