Payment Risk & Anti-Fraud Specialist
This role exists to protect GR8 Tech's financial flows and optimise payment health in real time. The specialist will help minimise fraud exposure and operational friction by owning end-to-end payment processing analysis, deposit/withdrawal risk decisions, and transaction monitoring.
The role involves analysing full transactional flows to spot anomalies, suspicious behaviour, and operational errors. It requires reviewing high-value and high-risk transactions in real time, making approve/decline decisions to control financial exposure, and identifying payment fraud indicators, potential chargeback risks, and mismatches between deposit sources and withdrawal destinations.
Operational execution includes investigating complex payment cases and managing multiple urgent cases simultaneously, using risk severity and potential financial impact to set priorities. Clear, structured, and audit-ready documentation for all reviewed cases, decisions, and risk actions must be maintained.
System optimisation involves distinguishing root causes quickly among genuine payment fraud, platform configuration gaps, gateway technical failures, or provider-side issues. Identifying operational friction, missing rules, or system logic gaps and submitting structured feedback to improve risk tool setups is also key. The specialist must respond immediately to operational spikes and risk incidents without sacrificing accuracy or thoroughness.
Stakeholder and cross-team collaboration requires communicating transactional findings, decisions, and necessary interventions clearly to Finance, Support, Tech, and Fraud teams. Cases must be followed through to full resolution, taking clear ownership and escalating complex scenarios promptly when higher authorisation is required.
- Analyze full transactional flows across deposits, withdrawals, and payment histories to spot anomalies, suspicious behavior, and operational errors.
- Review high-value and high-risk transactions in real time, making firm, evidence-based approve/decline decisions to control financial exposure.
- Identify payment fraud indicators, potential chargeback risks, payment method abuse, and mismatches between deposit sources and withdrawal destinations.
- Investigate complex payment cases involving failed, pending, unusual, or declined transactions across various payment methods.
- Manage multiple urgent cases simultaneously, using risk severity and potential financial impact to set priorities.
- Maintain clear, structured, and audit-ready documentation for all reviewed cases, decisions, and risk actions.
- Distinguish root causes quickly among genuine payment fraud, platform configuration gaps, gateway technical failures, or provider-side issues.
- Identify operational friction, missing rules, or system logic gaps and submit structured feedback to improve risk tool setups.
- Respond immediately to operational spikes and risk incidents without sacrificing accuracy or thoroughness.
- Communicate transactional findings, decisions, and necessary interventions clearly to Finance, Support, Tech, and Fraud teams.
- Follow cases through to full resolution, taking clear ownership and escalating complex scenarios promptly when higher authorization is required.
- 1+ years of hands-on experience in payment operations, transaction monitoring, billing, fraud prevention, or risk operations (FinTech/iGaming/E-commerce). (required)
- Practical knowledge of transactional risk analysis, deposit/withdrawal flows, transaction statuses, and chargeback exposure. (required)
- Proven experience working with alert-based risk consoles, analytical tools, or payment back-office systems in high-volume environments. (required)
- Strong ability to multitask and prioritize urgent, high-value alerts based on financial impact. (required)
- Decisive judgment with the confidence to execute fast, high-stakes decisions under pressure. (required)
- Clear cross-team communication skills to explain complex risk rationale concisely. (required)
- Upper-Intermediate English level for clear, structured cross-team communication and audit documentation. (required)
- Readiness to work in a rotating shift schedule, including night shifts. (required)
- Experience working with alternative payment methods (APMs) and crypto payment rails across different regions. (nice-to-have)
- Understanding of basic SQL or advanced Excel/data tools for quick pattern searching. (nice-to-have)
- Prior experience dealing with payment service providers (PSPs) and acquiring banks directly. (nice-to-have)
- Cafeteria - annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages.
- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.
GR8 Tech is a business-to-business iGaming software provider headquartered in Limassol, Cyprus, supplying sportsbook and casino platform technology to operators. It is the rebranded B2B arm of Parimatch Tech, spun out from the consumer Parimatch brand in 2023. The company's modular platform supports millions of active users across more than 40 countries, maintained by a team of over 900 specialists. GR8 Tech focuses on high-performance, scalable sportsbook and gaming infrastructure.
