Payments Account Manager
Growe is seeking a Payments Account Manager to manage payment providers from commercial handover through onboarding and ongoing cooperation. The role involves coordinating provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams.
The Payments Account Manager will maintain regular communication with payment partners and support day-to-day operational requests. They will work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward and support the resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication.
This position requires developing a solid understanding of LATAM markets, local payment methods, and payment provider specifics. The role also involves organising and prioritising multiple operational tasks and requests independently, and building further expertise within Payments and Account Management as the scope of responsibility grows.
- Manage payment providers from commercial handover through onboarding and ongoing cooperation.
- Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams.
- Maintain regular communication with payment partners and support day-to-day operational requests.
- Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward.
- Support the resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication.
- Develop a solid understanding of LATAM markets, local payment methods, and payment provider specifics.
- Organise and prioritise multiple operational tasks and requests independently.
- Build further expertise within Payments and Account Management as the scope of responsibility grows.
- 2+ years of experience as an Account Manager or in a similar operational role working with partners or providers (required).
- Experience coordinating onboarding, documentation, approvals, or other partner-related processes (required).
- Understanding of online payments (required).
- Experience in iGaming, Payments, PSP, Fintech, or Crypto (nice-to-have).
- Upper-Intermediate English or higher (required).
- Structured and attentive to detail (required).
- Able to manage multiple priorities and stay organised (required).
- Proactive and comfortable taking ownership of tasks (required).
- Clear and confident in communication with internal teams and external partners (required).
- Health & Wellness Focus
- Global Medical Coverage
- Growth Opportunities
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
- Performance-Driven Rewards
- Dynamic Work Environment
Growe is a business advisory and services group operating in the iGaming and entertainment industries. Headquartered in Warsaw, it combines strategic vision with hands-on expertise to help businesses navigate the sector, enter new markets and achieve sustainable growth. Its capabilities span business and brand strategy, market research, marketing solutions, IT customisation, organisational structuring and talent management. The company focuses on launching new iGaming brands worldwide and turning challenges into competitive advantages for its clients.
