Sales Solution Engineer
Paysafe is looking for a Sales Solution Engineer to join the Sales Enablement team. In this role, the successful candidate will help merchants and ISV/SaaS partners across North America, the UK, and the EEA design and adopt secure, scalable payment solutions.
This is a hybrid position based in the Jacksonville, FL office, with an expectation of working onsite three days per week.
The Sales Solution Engineer will work closely with Sales, Product, and Client Delivery teams to understand customer goals, guide technical discovery, and recommend practical integration strategies that support successful onboarding and long-term growth.
- Lead technical discovery sessions to gather requirements, assess solution fit, and define integration options.
- Recommend product, onboarding, processing, funding, reporting, and integration solutions aligned to customer needs.
- Identify unique customer requirements and coordinate internal discussions for custom solution needs.
- Apply knowledge of payments, acquiring, merchant processing, and ISV/PayFac models to customer solution discussions.
- Help design secure, compliant solutions for customers operating in regulated environments.
- Engage with prospective customers throughout the sales cycle to understand their business model, goals, and technical requirements.
- Present technical solutions through customer meetings, workshops, and executive-level discussions.
- Support Sales teams by helping position Paysafe solutions clearly and confidently in customer conversations.
- Create clear documentation for technical solutions, business processes, user flows, and integration designs.
- Collaborate with Sales, Product, and Client Delivery to support product rollouts and share input on future capabilities.
- Learn quickly, solve problems collaboratively, and contribute to a team-oriented environment.
- Experience working with API-based integrations, including REST/SOAP APIs, SDKs, and JSON data formats. (required)
- Familiarity with payment gateways. (nice-to-have)
- Experience with NMI, Fiserv, or TSYS. (nice-to-have)
- Comfort using Microsoft Office Suite, Cursor, Postman, Salesforce, and related collaboration or sales enablement tools. (required)
- Bachelor’s degree or equivalent education and experience required. (required)
- Education in IT, Web Development or a related field is preferred. (preferred)
- 2–3 years of experience in client-facing technical support, solution engineering, or technical pre-sales. (required)
- Payments industry experience is preferred. (preferred)
- Payments/Technical product or software certifications are a plus. (nice-to-have)
- Strong communication skills, with the ability to explain technical and business concepts to different audiences. (required)
- Ability to analyze complex technical issues and translate them into practical business solutions. (required)
Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.