Retention Loyalty Manager
An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Develop and execute plans for Top Events in casino and sports products;
- Design and implement gamification systems, including mechanics, rewards, and progression paths;
- Calculate key metrics and financial projections to ensure success and profitability;
- Conduct detailed analysis and present activity performance to refine strategies;
- Collaborate with cross-functional teams to ensure seamless execution of plans;
- Plan and conduct A/B tests to evaluate and optimize gamification features;
- Monitor key gamification product metrics and adjust strategies as needed;
- Stay updated on industry trends and best practices to innovate and maintain competitiveness.
- Gambling industry experience is mandatory;
- Experience planning and executing engagement events such as tournaments, lotteries, jackpots, missions, quests for player retention;
- Strong analytical skills with the ability to calculate promo economics and analyze results;
- Expertise in gamification processes, including game mechanics, progression systems, and rewards;
- Knowledge of client segmentation and player behavior analysis;
- Understanding of A/B testing and hypothesis testing to optimize activities;
- Familiarity with key metrics: MAU/DAU, LTV, ARPU, RR, GGR, NGR, etc.;
- Experience with analytics tools: Tableau, Power BI, Google Data Studio, or similar.
- Background in UX/UI design or product development;
- Familiarity with top providers and manufacturers of games and slots;
- Experience conducting market and competitor analyses.
- Strong attention to detail and organizational skills;
- Proactivity and autonomy in managing tasks and projects;
- Clear and open communication skills;
- Strategic thinking with a creative mindset;
- Flexibility and adaptability in a fast-paced environment.
- Paid vacations, sick leave, personal events days, days off
- Corporate health insurance program for your well-being
- Referral program
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- Yoga classes to help you stay active and energized
- In-house Travel Service
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
- Company events, team buildings
PIN-UP Global is an international holding company that develops technologies, B2B solutions and products for the iGaming industry. Headquartered in Warsaw, the group brings together businesses spanning product development, technology and marketing services for online gaming. It supports a portfolio of companies and brands operating across multiple markets. PIN-UP Global focuses on building advanced technology and products for the gambling sector.