Senior Product Designer, Backoffice
Pragmatic Play is building out its design capability for the tools that power its business from the inside out - platform, live casino, and studio operations, as well as the tools operator partners use directly. This role focuses on designing for scale, where small improvements to workflows and status flows can add up to a massive impact across the business.
Pragmatic Play is looking for a designer who thrives on measurable ROI and real-world problem solving. The successful candidate will work across platform, live casino, and studio tooling depending on the project, partnering closely with product, engineering, and a design team that spans Europe and India.
- Own the design of internal and operator-facing tools end to end - from a vague problem statement through to delivery-ready specs.
- Take ambiguous, undefined business problems and turn them into clear design direction.
- Spot when a problem isn't a one-off - and build systemic solutions instead of patching the same issue over and over.
- Set your own success metrics. Track task time, usage, and adoption, and let real data - not opinion - drive your decisions.
- Build and scale a design system that grows with a widening product surface.
- Present your thinking regularly to stakeholders and defend your rationale under real scrutiny.
- Work directly with the engineers and PMs who bring your designs to life.
- Help shape direction for other designers touching the same products - no formal authority required, just clear thinking and good instincts.
- Communicate clearly and concisely, with a defined point and structure (required).
- Respond to challenge or new information with openness and adaptability, not defensiveness (required).
- Manage stakeholders and cross-functional relationships independently, with the executive presence to be trusted in the room (required).
- Systems and workflow thinking - design for scale, not just for the task in front of you (required).
- Real UX instincts: setting KPIs, reading usage data, letting behavior guide your decisions (required).
- Solid UI and design-system fluency (required).
- A high tolerance for ambiguity. Define the problem yourself, scope it, and get moving (required).
- Genuine curiosity. A real drive to make things better (required).
- Proficiency in Figma (required).
- Experience in B2B or SaaS environments (preferred).
- Prior iGaming experience (nice-to-have).
Pragmatic Play is a leading content provider to the iGaming industry, delivering a multi-product portfolio of online slots, live casino, bingo and virtual sports to operators worldwide. Founded in 2015 and headquartered in Gibraltar, it releases new titles at a high cadence and is certified across numerous regulated markets. It operates as part of the ARRISE group, which runs the live-casino studios and operational hubs across Europe, the Middle East and Latin America that power its games.
