HR Business Partner
SoftConstruct is seeking a proactive and experienced HR Business Partner to serve as a strategic partner for its distributed teams across multiple geographies. This is a critical role focused on driving performance, managing employee relations, and ensuring the consistent implementation of HR policies and programmes across physical and virtual environments.
The HR Business Partner will be responsible for advising leadership on complex people matters, championing organisational effectiveness, and translating business goals into actionable HR strategies.
- Serve as the primary strategic HR partner and coach for assigned business units and leaders, advising on organisational design, talent planning, and change management.
- Drive a high-performance culture by coaching managers on effective feedback delivery, development planning, and managing the entire performance review cycle.
- Own the review, documentation, and formal rollout of new and revised HR policies and procedures across the organisation, ensuring clarity, legal compliance, and consistent application throughout all jurisdictions.
- Lead the continuous improvement and standardisation of core HR processes (e.g., performance cycles, L&D implementation, data management) to ensure efficiency and scalability. Identify bottlenecks and drive necessary process changes to optimise the employee experience.
- Design and spearhead the launch of new strategic HR initiatives (e.g., global engagement surveys, wellness programmes) that address evolving organisational needs.
- Proactively manage and resolve complex employee relations issues, conducting objective investigations and ensuring fair application of policies.
- Oversee the full employee lifecycle, ensuring high-impact onboarding, offboarding, and cultural integration processes are standardised and effective for all teams.
- Minimum 5+ years of progressive HR experience, with at least 2 years as an HR Business Partner/Lead HR BP/ Head of HR supporting local and international teams (required).
- Proven expertise in complex employee relations management, performance management, and coaching at the leadership level (required).
- Demonstrated ability to navigate multi-jurisdictional labour law complexities and apply best practices (required).
- Highly effective communicator and collaborator, capable of building trust and credibility with senior leaders and a diverse workforce (required).
- Strong analytical skills with experience using HRIS data and people analytics to drive strategic recommendations (required).
- Fluency in Armenian, Russian and English is required (required).
- Direct experience in the iGaming or highly regulated industry (nice-to-have).
- Competitive experience-based salary.
- Family health insurance.
- Social events, corporate parties.
- 4 paid days off during a year.
- Learning and Development.
- Transportation.
SoftConstruct is a technology developer founded by the Badalyan brothers in 2010, working across a range of IT sectors. The company originated several market-leading brands, including BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken and FastShift, which together make up the wider SoftConstruct group. Its best-known product, BetConstruct, supplies online gaming and sports betting software and services to operators worldwide. SoftConstruct employs over 5,000 people across more than 10 trademarks and numerous offices, and is headquartered in Yerevan, Armenia.