Antifraud, Payments & Risk Analyst
We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.
We are looking for someone who is interested in building a career in payments, antifraud, and risk. They should have a good level of English, both written and spoken, and be detail-oriented with a strong analytical mindset. A naturally curious and attentive approach to irregularities is desired, along with a proactive attitude and a desire to improve processes. Comfort working in a dynamic, shift-based environment, including weekends and holidays, is also important.
This role involves monitoring daily payment flows across multiple payment methods and markets, tracking transaction performance, and identifying issues to ensure smooth payment operations. The analyst will investigate and resolve payment-related issues, perform reconciliations between platform, PSPs, and bank data, and support chargeback and dispute processes. Collaboration with internal teams and external PSPs is key, as is acting as a point of contact for payment incidents and contributing to fraud prevention efforts and ongoing process improvements.
- Monitor daily payment flows (deposits, withdrawals, refunds) across multiple payment methods and markets
- Track transaction performance, identify issues, and ensure smooth payment operations
- Investigate and resolve payment-related issues (e.g. delays, missing transactions, PSP performance)
- Perform reconciliations between platform, PSPs, and bank data, ensuring accuracy and resolving discrepancies
- Support chargeback and dispute processes, including monitoring and documentation
- Collaborate with internal teams (Finance, Risk, Customer Support, Product) and external PSPs
- Act as a point of contact for payment incidents and ensure timely resolution
- Contribute to fraud prevention efforts and ongoing process improvements
- Good level of English (both written and spoken) (required)
- Detail-oriented with a strong analytical mindset (required)
- Naturally curious and attentive to irregularities (required)
- Proactive approach and looks for ways to improve processes (required)
- Comfortable working in a dynamic, shift-based environment (including weekends and holidays) (required)
- Experience or interest in payment operations, reconciliation, or fraud/risk (a plus)
- Medical / Health Insurance (preferred)
- Employee Assistance Programme (preferred)
- Training & Learning Development (preferred)
- Open Annual Leave (preferred)
Superbet, which operates under the Super Technologies banner, is a multinational sports betting and gaming group founded in 2008 in Romania by Sacha Dragic. Headquartered in Bucharest, it began with retail betting shops and has grown into one of the leading omni-channel betting operators in Central and Eastern Europe, with a strong focus on digital products. The group employs more than 5,000 people and operates across around a dozen European markets as well as Brazil. Its offices span Romania, Poland, Serbia, the UK, the Netherlands, Belgium, Spain, Croatia, Brazil, Malta and Gibraltar.
