Senior Product Manager - Customer Onboarding
SuperBet is looking for a Senior Product Manager to join one of its Player product teams. The role involves contributing to the vision of providing unique and entertaining betting experiences to customers globally by working within the wider Product Management department to design and deliver industry-leading products.
The successful candidate will focus on driving customer and business value within the Player product vertical, ensuring that the products developed meet the high standards expected by the company.
- Own end-to-end onboarding performance - drive the onboarding journey with a "quality over volume" mindset, continuously testing and optimizing conversion, drop-off, and time-to-activation across the funnel.
- Partner with Marketing and Affiliate teams to shape cost-efficient acquisition plans, using traffic quality signals (not just volume) as a core input to channel and partner optimization.
- Collaborate closely with Fraud/Risk to calibrate onboarding checks so the business attracts genuine, high-value users while minimizing low-quality or fraudulent sign-ups.
- Bring a strong growth and experimentation mindset (A/B testing, funnel analytics, hypothesis-driven iteration), ideally shaped by experience in a large B2C digital business focused on onboarding and activation.
- 6+ years of experience as a Product Manager working closely with Engineering teams (required)
- A customer-focused, data-driven approach to identifying and solving customer problems (required)
- Strong analytical and problem-solving skills with the ability to use data to support product decisions (required)
- Outstanding verbal and written communication skills (required)
- Good understanding of technology and agile development methodologies (required)
- Ability to thrive in a fast-paced, results-driven environment (required)
- A self-motivated working style with the ability to drive initiatives forward independently (required)
- Organised and able to manage multiple priorities effectively (required)
- Medical / Health Insurance
- Open Annual Leave
- Employee Assistance Programme
- Training & Learning Development
- Additional benefits vary by country and will be shared during the hiring process
Superbet, which operates under the Super Technologies banner, is a multinational sports betting and gaming group founded in 2008 in Romania by Sacha Dragic. Headquartered in Bucharest, it began with retail betting shops and has grown into one of the leading omni-channel betting operators in Central and Eastern Europe, with a strong focus on digital products. The group employs more than 5,000 people and operates across around a dozen European markets as well as Brazil. Its offices span Romania, Poland, Serbia, the UK, the Netherlands, Belgium, Spain, Croatia, Brazil, Malta and Gibraltar.
