Staff Software Engineer
The Staff Software Engineer will join the platform area, where the foundations are built that every product team relies on to ship quickly and run safely in production. The role involves working alongside a team of strong senior engineers, setting technical direction, raising the reliability bar, and helping the whole team sharpen its skills. When they hit a wall, they will escalate to you.
The role involves making operational processes routine, safe, and reversible. It also includes leading incident response end-to-end, owning postmortems and turning findings into lasting systemic improvements. Automating repeated manual work is key, treating recurring tasks as issues to be resolved rather than accepted.
Building monitoring and alerting that reflects customer impact is essential, so any engineer can move from "something broke" to "here's why" in minutes. Owning the reliability and efficiency roadmap, identifying the biggest gaps and coordinating fixes across teams is also part of the role.
Setting technical direction through design reviews, RFCs, and pairing, and raising the bar for strong senior engineers is expected. Championing rigour and consistency across the platform, ensuring teams understand trade-offs, not just rules, is also important. Running blameless postmortems that surface causes rather than blame, helping the team learn and improve each cycle is a key responsibility.
- Make operational processes - deployments, upgrades, migrations - routine, safe, and reversible.
- Lead incident response end-to-end, owning postmortems and turning findings into lasting systemic improvements.
- Automate repeated manual work, treating recurring tasks as issues to be resolved rather than accepted.
- Build monitoring and alerting that reflects customer impact, so any engineer can move from "something broke" to "here's why" in minutes.
- Own the reliability and efficiency roadmap, identifying the biggest gaps and coordinating fixes across teams.
- Set technical direction through design reviews, RFCs, and pairing, raising the bar for strong senior engineers.
- Champion rigour and consistency across the platform, ensuring teams understand trade-offs, not just rules.
- Run blameless postmortems that surface causes rather than blame, helping the team learn and improve each cycle.
- Extensive experience in SRE, software, and platform engineering, including operating, debugging, and reasoning about large-scale distributed systems in production (required).
- Proven track record in incident leadership and reliability work, including running complex incidents, writing postmortems, and delivering systemic changes that stick (required).
- Hands-on experience with observability stacks (metrics, logs, traces), including tools such as Prometheus/VictoriaMetrics, Loki, Grafana, and OpenTelemetry, alongside distributed tracing (required).
- Sound judgement to identify when an architecture is unsuitable for a given workload and to define what should replace it (required).
- Strong software engineering skills, ideally in Go, with deep experience in AWS and Kubernetes (required).
- A mindset that treats repeated manual work as a problem to solve, with automation as second nature (required).
- Ability to act as a technical reference for senior engineers and drive change across teams without formal authority, through design rigour and credibility (required).
- Comfortable operating in ambiguous, high-impact environments, with the ability to plan a year or two ahead for platform needs (required).
- Experience building or operating a large-scale time-series, logging, or continuous-profiling platform (e.g. VictoriaMetrics, Loki, Pyroscope, or similar) (nice-to-have).
- Strong understanding of the cost and performance trade-offs of data stores, and how these shape architectural decisions (nice-to-have).
- Medical / Health Insurance
- Open Annual Leave
- Employee Assistance Programme
- Training & Learning Development
Superbet, which operates under the Super Technologies banner, is a multinational sports betting and gaming group founded in 2008 in Romania by Sacha Dragic. Headquartered in Bucharest, it began with retail betting shops and has grown into one of the leading omni-channel betting operators in Central and Eastern Europe, with a strong focus on digital products. The group employs more than 5,000 people and operates across around a dozen European markets as well as Brazil. Its offices span Romania, Poland, Serbia, the UK, the Netherlands, Belgium, Spain, Croatia, Brazil, Malta and Gibraltar.