SVP, Global Revenue Operations & Enablement
The SVP, Global Revenue Operations & Enablement owns the operational backbone of Trustly's global go-to-market organisation. This role is responsible for establishing a unified system of record, forecast cadence, planning discipline, and enablement engine. Reporting to the CTO and based in New York, the leader holds global authority over CRM architecture, forecasting methodology, GTM KPIs, compensation frameworks, and territory and quota methodology.
This is a build-focused position rather than an optimisation role for a mature system. The successful candidate will consolidate fragmented functions into a coherent global organisation while allowing regional general managers to maintain execution ownership within the established framework.
- Own the CRM end to end - architecture, data integrity, process, and adoption - establishing one global data model across all businesses and regions.
- Install a single forecast methodology and operating rhythm (pipeline reviews, forecast calls, QBRs) that gives leadership a trustworthy, real-time read on attainment.
- Design and steward the global compensation framework, territory model, and quota-setting methodology in partnership with Finance and the GMs.
- Build the global enablement function - onboarding, ongoing skills, product and market readiness, sales methodology - and measurably reduce ramp time and increase seller productivity.
- Lead the application of AI to the revenue engine, including agentic prospecting, forecast automation, enablement copilots, and CRM intelligence, in partnership with the CAIO.
- Own the design and execution of global and regional sales kickoffs and the cadence of go-to-market communication.
- Senior GTM operations leader who has built - not merely run - a global RevOps/Sales Ops and Enablement function, ideally through a period of scaling or restructuring. (required)
- Comfortable operating in ambiguity from a partial starting point, with the judgment to standardise a global operating system without over-standardising local go-to-market practice. (required)
- Experienced operating across multiple regions with different market and regulatory realities. (required)
- Deeply fluent in Salesforce/CRM at the architecture and governance level, not just usage. (required)
- Credible on compensation and territory design, with the executive presence to hold a binding framework against pushback from strong regional leaders. (required)
- Financial-services, payments, or regulated-industry GTM experience. (preferred)
- Flexible paid time off & generous PTO accrual plans.
- Comprehensive medical, dental, vision, and other insurances.
- FSA & HSA plans for medical and dependent care.
- Home office set-up allowance.
- Internet stipend.
- Retirement plan match for 401k and RRSP.
- Gender-neutral paid parental leave.
Trustly is a Swedish fintech company specialising in account-to-account (open banking) payments, letting consumers pay directly from their bank accounts without cards. Founded in 2008 and headquartered in Stockholm, it connects merchants - including many online gambling operators - to thousands of banks across Europe and North America. The company processes billions of euros in payments annually and is a widely used deposit and withdrawal method in the iGaming industry. Trustly employs more than 1,000 people across offices in Europe and the Americas.
