Commercial Operations Team Lead
Legend is hiring a Commercial Operations Team Lead to join its Commercial team and lead a talented team responsible for keeping the data and operational processes behind its partnerships running accurately, efficiently and at pace. This is an operations leadership role in a data-rich environment. The successful candidate will take ownership of a busy, deadline-driven operation, helping their team manage large volumes of commercial data accurately while continually looking for smarter ways to work. They will spot bottlenecks, challenge inefficient processes and use automation, technology and AI to help scale the operation. Importantly, they will lead the people behind the operation, delegating, developing the team, protecting their capacity and creating an environment where people can perform at their best, even when things get busy. If you are the kind of leader who sees a complicated process and immediately starts thinking about how to make it simpler, faster and better, this could be a great opportunity.
- Lead and develop a high-performing team, creating clear priorities, delegating effectively and building a positive culture where people feel supported, challenged and able to do their best work.
- Own critical commercial operations cycles, ensuring large volumes of data are reviewed, processed and delivered accurately against demanding daily and monthly deadlines.
- Make the operation smarter, identifying bottlenecks and manual processes and introducing improvements through better workflows, automation, AI and technology.
- Get to the root of problems, spotting anomalies and investigating whether issues sit within data, mapping, logic or process before recommending practical solutions.
- Manage competing priorities, understanding team capacity, escalating risks early and confidently challenging or reprioritising work when everything cannot happen at once.
- Help scale the operation, building processes that can handle increasing volume and complexity without relying on simply adding more people.
- Strong people leadership experience within a fast-paced operations environment, with the ability to delegate, coach, motivate and manage a busy team rather than trying to do everything yourself (required).
- A process-improvement mindset and examples of where you have simplified, automated or redesigned operational workflows to improve efficiency, quality or scalability (required).
- Strong analytical and logical thinking. Comfortable working with large volumes of data, spotting trends and anomalies and investigating root causes (required).
- Confidence working to tight deadlines and managing competing priorities, with the judgement to know what needs immediate attention, what can wait and when something needs escalating (required).
- A proactive, solutions-focused approach. You don't just identify problems, you investigate them, bring ideas and help move things forward (required).
- Confidence with Excel and operational systems, alongside the curiosity to learn new tools quickly and explore how technology and AI can improve the way your team works (required).
- Engaging development opportunities at all levels.
- Tailored flexibility for your work-life balance.
- Annual discretionary bonus to reward your efforts.
- Paid annual leave PLUS a well-deserved break to recharge your batteries during the festive season.
- Offices are closed between Christmas and New Year's, allowing you to enjoy downtime without dipping into your annual allowance.
- Exciting global Legend events, where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead!
Legend is the company behind more than 25 sports and gaming brands, focused on player experience across betting and gaming. It operates with a global team of over 800 people across 10 hubs worldwide, building and growing its portfolio of brands. The company describes its approach as driven by data, creativity and collaboration, summarised in its "Mindset, Vision, Performance" formula. Headquartered in St Helier, Jersey, Legend operates hubs across Europe and North America. In 2026 Genius Sports announced a definitive agreement to acquire the company.