Business Process Management Specialist
Creedroomz is seeking a talented Business Process Management Specialist to join our team. In this role, you will be responsible for analysing and optimising our company's processes to improve efficiency and productivity.
- Analyze business processes to identify areas for improvement and efficiency.
- Improve and develop new processes and workflows.
- Implement new processes and ensure a smooth transition.
- Create and update all process-related documentation.
- Develop and implement Key Performance Indicators (KPIs) to measure process effectiveness.
- Possess knowledge of English and Armenian languages (B2-C1 level) (required).
- Be familiar with process development methodology (required).
- Have strong analytical and problem-solving skills (required).
- Demonstrate project management skills (required).
- Be proficient in MS Office and process mapping tools (required).
- Bachelor’s degree in Management, or a related field (required).
- Minimum 1–2 years of experience in Business Process Management (required).
- Process analysis and design (required).
- Project management (required).
- Written and verbal communication skills (required).
- Time management and organisational abilities (required).
- Responsible and proactive (required).
- Problem-solving oriented (required).
- Creative in finding solutions (required).
- Able to work under pressure (required).
- Team player with a positive attitude (required).
- Competitive salary
- Health insurance
- Training courses
- Social events, corporate parties
- 4 paid days off during the year
SoftConstruct is a technology developer founded by the Badalyan brothers in 2010, working across a range of IT sectors. The company originated several market-leading brands, including BetConstruct, FeedConstruct, SpringBME, Ucraft, Fasttoken and FastShift, which together make up the wider SoftConstruct group. Its best-known product, BetConstruct, supplies online gaming and sports betting software and services to operators worldwide. SoftConstruct employs over 5,000 people across more than 10 trademarks and numerous offices, and is headquartered in Yerevan, Armenia.