Operations & Logistics Jobs in iGaming
SOX Audit Administrator
Super Group International is hiring a SOX Audit Administrator to manage the coordination, tracking, and administration of the SOX compliance programme. The role acts as a key operational link between Finance, control owners, Internal Audit, and External Auditors to maintain a well-controlled, audit-ready environment.
Sportsbook Operations Senior Associate
DraftKings is seeking a Sportsbook Operations Senior Associate to manage daily merchandising and operational execution for live sports. The role involves coordinating cross-functional campaigns and using data-driven insights to optimise the customer experience.
Office Manager - Toronto Office
Better Collective is seeking a part-time Office Manager for their Toronto location. This role ensures smooth daily office operations, manages administrative tasks, coordinates travel, and maintains a welcoming, organised environment for the team.
Sportsbook Planning Specialist
FDJ United is seeking a Sportsbook Planning Specialist to manage live event scheduling, market creation, and bet settlements. The role ensures operational efficiency and regulatory compliance while maintaining 24/7 coverage through a variable shift pattern.
Procurement Manager (12-month fixed-term contract)
Flutter International is seeking a Procurement Manager for a 12-month contract in Milan. The role involves leading a team of buyers, driving category strategy, and managing end-to-end sourcing projects within the Southern Europe & Africa region.
Delivery Manager - Customer Operations
Genius Sports is seeking a Delivery Manager to oversee the end-to-end lifecycle of customer implementations and operational delivery. The role acts as the primary lead for assigned clients, ensuring project success from initial go-live through to ongoing seasonal readiness and support.
Purchasing Intern (Technician/Technologist)
Evolution is seeking a Purchasing Intern to support procurement operations, including supplier database management, order tracking, and market research. The role involves coordinating with internal teams and suppliers across Colombia, Argentina, and Brazil to ensure efficient purchasing processes.
India AR Delivery Hub Manager
Aristocrat is hiring an India AR Delivery Hub Manager to oversee centralized AR operations, focusing on cash application, billing support, and credit operations. The role involves managing team performance, driving process improvements, and supporting global service delivery.
Customer Experience Advisor - Dutch
LeoVegas is seeking a Dutch-speaking Customer Experience Advisor to provide exceptional support via live chat, email, and phone. The role involves resolving customer inquiries and complaints while collaborating with internal teams to ensure a high-quality service experience.
Director of Operations
Aristocrat is seeking a Director of Operations to advance and grow global iGaming operations. This role focuses on promoting operational maturity, leading the development of a scalable operating model, and ensuring seamless delivery management in a highly regulated environment.
Player Support Representative
Aristocrat is seeking a Player Support Representative to provide outstanding support to players, ensuring a remarkable gaming experience. This role involves troubleshooting technical issues and handling customer communications in a dynamic team environment.
Head of Gaming Strategic Operations
Legend seeks a Head of Gaming Strategic Operations to translate leadership priorities into actionable plans and drive critical initiatives. This high-exposure role requires a strategic operator to work across the Gaming business and represent the Chief Gaming Officer.
Spanish Customer Operations Representative
888 is seeking a Spanish Customer Operations Representative to provide excellent customer assistance for the evoke brand. This role involves managing customer inquiries across multiple channels, ensuring first-time resolution, and applying regulatory processes. The position requires good English and Spanish language skills and involves rotating shifts.
Casino Manager Denmark VBET
SoftConstruct is seeking a Casino Manager to lead and grow its casino product in the Danish market. The role involves owning the local strategy, optimising game portfolios, and ensuring full regulatory compliance to drive commercial success.
Office Coordinator (part-time)
Evolution is seeking a part-time Office Coordinator to manage reception duties, administrative records, and office supplies. The role involves supporting daily operations, coordinating visitor access, and ensuring compliance with company policies in a fast-paced environment.
Backoffice Agent
The Back office Agent is responsible for supporting back office functions and providing excellent customer experience. This role involves handling customer inquiries, monitoring operational queues, and managing Responsible Gaming cases to ensure a safe and compliant gaming environment. The agent will collaborate with internal departments to resolve issues and adhere to company policies and regulations.
Live Quality Supervisor
SoftConstruct is looking for a Live Quality Supervisor to manage live gaming operations and ensure high performance across all shifts. The role involves monitoring dealer activity, maintaining equipment standards, and resolving technical or operational issues in real-time. This position is ideal for a detail-oriented leader who can thrive in a fast-paced environment and support employee development.
Customer Experience Advisor - Danish
LeoVegas is seeking a Danish-speaking Customer Experience Advisor to provide exceptional support via live chat, email, and phone. The role involves resolving customer inquiries, managing complaints with empathy, and collaborating with cross-functional teams. This position is based in Sliema, Malta, and offers a dynamic environment for individuals passionate about customer service.
Customer Service Representative
SkillOnNet is seeking a Customer Service Representative to manage client inquiries via webchat, email, and phone. The role involves resolving product and service issues while maintaining a high standard of quality and promoting a safer gaming philosophy. This position is ideal for candidates with strong communication skills who are capable of working in shifts.
Customer Support Representative – Portuguese Speaker Argentina
SkillOnNet is seeking a Customer Support Representative to assist Portuguese-speaking clients with their inquiries. The role involves managing customer communication across various channels while maintaining high quality and accuracy standards. This position offers the opportunity to work in a dynamic iGaming environment with comprehensive in-house training provided.
Customer Service Agent for Spain
Skill On Net S.A.U is seeking a Customer Service Agent to join their team in Melilla, Spain, to support a new casino brand. The role involves managing customer inquiries across multiple channels, resolving service issues, and ensuring high levels of customer satisfaction. This position offers the opportunity to work in a dynamic iGaming environment with potential for internal career growth.
Customer Support Representative – English Speaker Argentina
SkillOnNet is seeking a Customer Support Representative to assist clients with inquiries via webchat, email, and phone. The role involves resolving product issues, promoting safe gaming, and maintaining high service standards. This position is ideal for candidates with strong communication skills who are looking to work in a dynamic, shift-based environment.
Customer Support Representative – Swedish Speaker
SkillOnNet is seeking a Swedish-speaking Customer Support Representative to assist players with inquiries via chat, email, and phone. The role involves resolving service issues, promoting safer gaming, and maintaining high quality standards. This position offers the opportunity to work in a dynamic iGaming environment with comprehensive in-house training provided.
Back Office Agent
SkillOnNet is seeking a Back Office Agent to join their Payments, Operations, and Risk team in Buenos Aires. The role focuses on minimising risk by verifying customer identities, monitoring financial transactions, and ensuring compliance with AML and KYC regulations. The successful candidate will be responsible for investigating suspicious activity and supporting the cashier function to maintain secure operations.
Game Operations Specialist
Aristocrat is seeking a Game Operations Specialist to ensure flawless and punctual delivery of game content. This role involves coordinating game releases, managing configurations, and supporting market onboarding. The specialist will also monitor live operations and identify workflow improvements. The position requires strong organisational skills and the ability to work effectively in a fast-paced environment.
Support Specialist
BGaming is seeking an L1 Support Specialist to manage client inquiries and ensure a seamless product experience. The role involves handling technical requests via Jira, creating game environments, and maintaining internal documentation. This position offers a flexible work environment and operates on a 4-on/2-off shift schedule.
Customer Care Agent
Flutter International is seeking a Customer Care Agent in Tirana to provide high-quality support to users via phone, chat, and email. The role involves resolving customer queries, identifying needs, and building positive relationships through professional communication. This position offers a dynamic work environment with structured training and opportunities for professional development.
Contracts Operation Specialist
The company is seeking a detail-oriented Contract Operations Specialist to manage and optimise contract signing workflows using Jira. This role focuses on enhancing stakeholder communication, ensuring accuracy and compliance in documentation, and tracking access to sensitive contracts. The specialist will also be responsible for archiving all finalised contracts and providing training on the process.
Technical Support Specialist
A Technical Support Specialist is sought to manage and maintain studio equipment for live casino operations in Madrid. The role involves installing hardware, monitoring technical systems, and ensuring the smooth operation of audio and visual setups. This is a full-time, on-site position suitable for candidates with a technical background who are looking to grow within a fast-paced environment.
Audit Manager
The company is seeking an experienced Audit Manager to lead internal audit operations and risk management initiatives. The role involves developing risk-based audit plans, mentoring the audit team, and collaborating with executives to improve internal controls. This position is ideal for a professional with over eight years of management experience looking to drive continuous improvement and regulatory compliance.
Personal Assistant to Chief Product Officer
A highly organised and discreet Personal Assistant is sought to support the Chief Product Officer in a fast-paced B2B iGaming environment. The role involves managing the CPO's schedule, coordinating meetings and travel, and providing high-level translation between Armenian and English. This position requires excellent communication, professionalism, and the ability to handle confidential information with integrity.
Purchasing Coordinator
Evolution is looking for a Purchasing Coordinator to join its international Procurement team in Medellin, Colombia. This role involves managing the purchase of equipment and services for internal customers, maintaining procurement data, and processing requisitions and purchase orders. The coordinator will also track orders, manage supplier communication, and assist with warranty claims. This is a full-time, on-site position requiring administrative experience and strong organisational skills.
Purchasing Coordinator
Evolution is looking for a Purchasing Coordinator to manage procurement operations at its new studio in Moreno, Argentina. The role involves processing purchase requisitions, managing supplier relationships, and ensuring the timely delivery of equipment and services. This position is a full-time, on-site role that requires strong administrative skills and experience with ERP systems.
Process Improvement Specialist
LeoVegas is seeking a Process Improvement Specialist to join its team in Malta. This role focuses on identifying operational bottlenecks and redesigning workflows for AI and intelligent automation integration. The specialist will bridge the gap between business departments and technical teams, building business cases for change and driving future-proof workflow design. It's a highly autonomous position offering the chance to influence global business operations.
BPO Operations Specialist (Swedish Speaker)
Kaizen Gaming is seeking a BPO Operations Specialist with Swedish language proficiency to support back-office functions and ensure an exceptional customer experience. The role involves managing daily metrics, performance reporting, and providing strategic support to BPOs. This position requires strong analytical skills, excellent communication, and a customer-first mindset, with occasional travel required.
Customer Service Agent - Multiple Shifts
Aristocrat Interactive is seeking a full-time Customer Service Agent to join their team. The role focuses on providing outstanding service and ensuring a positive player experience within the gaming industry. Responsibilities include troubleshooting technical issues, managing communications, and meeting performance targets in a fast-paced environment.
Continent Manager / LATAM
FeedConstruct is seeking a Continent Manager to lead data collection and scouting operations across Latin America. This role involves building and managing regional networks, ensuring data accuracy and integrity, and collaborating with various teams to achieve business objectives. The position requires strong leadership, operational skills, and knowledge of LATAM sports markets.
International Advisor
FeedConstruct is seeking an International Advisor to optimise live scouting operations. This role focuses on refining organisational structures, evaluating data logging processes, and establishing business continuity plans. The advisor will also be responsible for talent sourcing, performance evaluation frameworks, and designing compensation strategies to ensure data quality and operational efficiency.
Production Operator Part Time
Sportradar is hiring a part-time Production Operator to monitor and support live sports data collection. The role involves assisting global scouts, ensuring data accuracy, and managing pre-match information for major sports leagues. This position is ideal for sports enthusiasts who can work in a fast-paced, remote environment.
Office Coordinator
The Office Coordinator role involves managing front of house operations, including reception services, visitor access, and internal communications. This position is also responsible for office supply inventory, vendor relationships, and facilities maintenance to ensure a smooth daily office environment. Key duties include overseeing administrative workflows, supporting event logistics, and contributing to policy compliance. This role requires a detail-oriented individual with excellent communication skills and a high sense of responsibility. The ability to multitask and work independently or as part of a team is essential. A minimum of one year of experience in management, customer service, or administration is required.
Site Manager
The Site Manager at PlayTech is responsible for overseeing studio operations, driving business growth, and ensuring full compliance with New Jersey gaming regulations. This role involves leading multi-level teams, managing budgets, and representing the studio in executive and regulatory forums. It is a high-level leadership position that requires extensive experience in managing large workforces and a commitment to operational excellence.
Customer Support Specialist (Foreign Languages)
The company is seeking a Customer Support Specialist to assist customers by addressing inquiries, concerns, or issues. This role requires working in a fast-paced, dynamic environment with rotating shifts. A passion for customers, sport, and betting is essential for success in this demanding and exciting position.
Monitoring Specialist
FeedConstruct is seeking a Monitoring Specialist to monitor sports matches in real time and ensure data accuracy. The role requires solving workflow issues, communicating with partners, and staying updated on sports and technology. A Bachelor's degree and good sports knowledge are essential.
Hospitality & Events Analyst (Exclusive for People with Disabilities - PCD)
Betano (Kaizen Gaming) is seeking a Hospitality & Events Analyst to support the delivery of premium VIP experiences at sports and entertainment events. The role involves managing administrative tasks, guest logistics, and operational documentation to ensure seamless event execution. This position is perfect for an organised professional looking to build a career in a fast-paced, collaborative environment.
Head of Operations PlayMatrix
We are looking for a highly driven and execution-focused Head of Operations to lead the day-to-day performance of our Live Casino business within PlayMatrix! This role is responsible for running a tight, efficient, and scalable live casino operation-ensuring 24/7 delivery, optimizing costs, and maximizing studio revenues. You will own operational performance across studios, workforce, and service delivery, turning strategy into disciplined execution.
Live Operations Supervisor
The Live Operations Supervisor will oversee live gaming activities, ensuring optimal performance and compliance across all shifts. Key responsibilities include monitoring performance, managing game cancellations, reporting issues, and supervising studio operations. This role requires strong leadership, in-depth knowledge of live gaming, and the ability to handle real-time technical and operational challenges. The ideal candidate will be detail-oriented, adaptable, and able to motivate their team.
Spanish Customer Service Host
Kick-start your career in the online gaming world as a Customer Service Host. You will be supporting the delivery of high-quality service within the contact centre, engaging with customers through live chats, calls, and emails in Spanish and/or English. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game. We are looking for passionate, driven individuals to join our thrilling journey of growth and innovation.
Back Office Configuration
This role involves configuring tables and settings within the Back Office system to support new licensees and existing configurations. The position requires assessing product usability and reliability, providing feedback for improvements, and ensuring all configurations meet established requirements and standards. The Back Office Configuration specialist will also be responsible for maintaining relevant documentation. It requires 1 year of experience and advanced English.
Customer Service Representative (Night Shift)
This Customer Service Representative role focuses on delivering high-quality support through phone, chat, and email channels during the night shift. The successful candidate will be responsible for troubleshooting issues, resolving complaints, and ensuring every customer interaction is handled with empathy and efficiency. It is a fast-paced position that requires a detail-oriented professional capable of adapting to an ever-changing industry environment.
Customer Service Representative
This role involves providing excellent customer service by handling a high volume of calls, chats, and emails. The representative will answer questions, resolve complaints, and troubleshoot issues to ensure a positive customer experience. Key attributes include empathy, active listening, efficiency, and adaptability to a dynamic industry.
Customer Support Agent
We are seeking a Customer Support Agent to join our remote team. In this role, you will provide exceptional customer service via live chat, email, and phone, handling payment inquiries, KYC checks, and anti-fraud measures. You will also assist customers with game-related questions and offer personalised recommendations to enhance their gaming experience. This is a rewarding opportunity for individuals passionate about growth and making a difference in a fast-paced online casino environment.
Senior Executive Assistant
Novibet is seeking a Senior Executive Assistant to manage the daily agenda of senior leadership, optimise time management, and prioritise tasks with discretion. The role involves coordinating meetings, managing international travel arrangements, and preparing meeting materials. The ideal candidate will have a basic understanding of budgets and financial documentation, and be able to plan and execute PR activities and events. This is a key role in a dynamic, fast-growing company.
VIP Operations Specialist
Novibet is seeking a VIP Operations Specialist to join their dynamic team. In this role, you will be the primary point of contact for VIP players, resolving issues and ensuring a high level of service. Key responsibilities include assisting players, liaising with internal departments, and adhering to business objectives. This position requires excellent communication skills and a proactive approach to customer service.
VIP Operations Specialist (Mexico)
Join Novibet as a VIP Operations Specialist and be the first point of contact for valued players. This role involves resolving issues, answering queries, and promoting offers efficiently. You will liaise with various departments to escalate and resolve player-related issues, ensuring alignment with business objectives and policies. Prior industry experience and excellent communication skills are essential.
Office & Facilities Manager
Betsson Group is seeking an Office & Facilities Manager for their Malta HQ. This role involves ensuring the smooth running of workplace operations, from facilities management to creating a positive employee experience. Key responsibilities include managing internal events, vendor relationships, budgets, and health & safety protocols. The ideal candidate will have over 5 years of experience in a similar role and strong project management skills.
Danish Language Customer Account Advisor (Hybrid)
This role is for a Danish Language Customer Account Advisor based in Malta, offering a hybrid working model. You will be responsible for providing exceptional customer service to a global customer base via Live Chat, email, and phone, handling queries related to betting, payments, and accounts. The position requires fluent Danish and English communication skills, adaptability, and the ability to thrive under pressure. The role offers a competitive salary, bonus scheme, and comprehensive benefits including health insurance and social events.
Danish-speaking Customer Service Representative (Hybrid)
This is a hybrid role for a Danish-speaking Customer Service Representative based in Malta. You will be responsible for providing excellent customer service to a global customer base via live chat, email, and phone, assisting with inquiries related to gaming, payments, and account issues. The role requires fluency in Danish and English, strong problem-solving skills, and the ability to thrive in a fast-paced environment. The position offers a competitive salary, development opportunities, and a comprehensive benefits package.
Executive Assistant
We are looking for a highly organised, proactive, and dependable Executive Assistant to support our leadership team and ensure smooth daily operations. This role blends executive support, office management, vendor coordination, travel arrangements, and operational assistance. The ideal candidate is resourceful, detail-oriented, and comfortable managing a wide range of responsibilities in a fast-paced environment.
Business Process Manager
SoftConstruct is seeking a Business Process Manager to analyse, design, and optimise business processes. This role involves leading process implementation, coordinating with IT, and driving change management to foster continuous improvement and ensure compliance. The ideal candidate will possess strong analytical and project management skills, with a focus on process efficiency and regulatory adherence. This is an opportunity to shape business operations and contribute to strategic decision-making.
Head of Payments Operations
This role is for a Head of Payments Operations responsible for the end-to-end withdrawal life cycle. Key responsibilities include managing processes, projects, reporting, systems, and cashflow to ensure efficient, reliable, and compliant withdrawals. The role involves partnering with internal teams and external providers, analysing payment data, and presenting findings to senior leadership to drive improvements and strategic initiatives.
Executive Assistant
FanDuel is seeking a high-level Executive Assistant to support the Senior Leadership Team in New York City. This role involves coordinating schedules, travel, projects, and administrative tasks. The ideal candidate is flexible, possesses strong problem-solving skills, and can handle confidential information with discretion. This position is crucial for ensuring operational flexibility and supporting evolving business needs.
Procurement and Logistics Specialist
Softconstruct is seeking a Procurement and Logistics Specialist to join their team. This role involves assisting in the procurement process, coordinating logistics operations, and maintaining accurate records. The ideal candidate will have experience in procurement, logistics, or supply chain management and strong knowledge of related processes.
IT Support Specialist
CreedRoomz is seeking an IT Support Specialist to provide technical assistance to internal users. The role involves troubleshooting hardware and software issues, installing and configuring systems, and resolving network problems. The ideal candidate will have strong problem-solving skills and the ability to communicate effectively with end-users and management. This position offers a dynamic work environment with flexible scheduling.
Game Presenter
CreedRoomz is seeking motivated individuals to work as Game Presenters for online casino games. Responsibilities include organizing and conducting games, ensuring compliance with rules and regulations, and maintaining a professional demeanor. The role requires fluency in at least one specified language and a high sense of responsibility.
Project Manager
This role is for a Project Manager responsible for overseeing projects from initiation to completion. Key duties include planning, executing, monitoring, and closing projects, managing resources, and communicating with stakeholders. The position requires strong organisational, analytical, and problem-solving skills, along with excellent English and Portuguese communication abilities. This is a full-time, on-site role located in São Paulo.
Customer Support Agent - Shift Work
We are looking for a Customer Support Agent to join our team. This role involves responding to customer inquiries, resolving complaints, and troubleshooting issues. You will need to have excellent communication skills, customer orientation, and the ability to work under pressure. The position requires working in shifts and maintaining a positive attitude.
Operations Lead
The Operations Lead plays a key role in keeping Core Operations running smoothly and improving how the company works. This role is the driving force behind day-to-day operational performance, ensuring customer journeys and processes are stable, efficient, and predictable. The lead works with internal teams and external partners on areas like payments, onboarding, KYC, incident management, and vendor governance. A structured approach and ownership are key to ensuring processes are clear, measurable, and consistently followed up on.
Customer Service Host
As a Customer Service Host, you will be responsible for delivering high-quality customer service within a contact centre environment. Your duties will include engaging with customers via live chat, phone, and email to assist with their queries and complaints. This role requires excellent communication and problem-solving skills, with the ability to manage customer relationships effectively. You will also be expected to process information accurately and adhere to schedules in a dynamic setting.
Business Operations Manager
The Business Operations Manager is a critical partner to the VP of Operations, providing hands-on operational support and translating strategic goals into outcomes. This role involves providing data-driven insights, driving initiatives to improve productivity, and enabling the VP of Operations to operate at maximum leverage. You will act as an operational "second brain", turning ideas into measurable results by working across various business functions to ensure clear priorities, accountability, and timely execution.